Hi! I have an epson perfection 1240u scanner and am running Win XP. until recently I had no problems and then one day a couple of weeks ago it all happened. When I go to use my scanner in the control panel scanner/camera wizard I get a message when I click the preview button that says I need to wait until the scanner stops and then try again. The problem is that the scanner is not on and i keep getting the message. I really need this function in the wizard for a project I am doing for a wedding. The scanner works fine in third party programs such as Photo Shop, Picasa, or anything. However I don't get to see a preview first for me to make corrections before I see the final product. I have called Epson and worked with them the past two weeks by updating drivers and uninstalling both hardware and software several times in many different ways. I contacted Microsoft and they said work with the firewall and that didn't help either. In fact I can shut down the firewall entirely and it still does the same thing. If anyone has any ideas I am willing to listen. I'm usually pretty good at these things myself but as with anybody there is always something we can't figure out. Please help if you can. Thanks, jakeshjo