Please HELP! Please help me find out why this PC is crashing.
Hi everyone, I hope you can help, I'm having some strange problems with a system I have just rebuilt for a friend.
Clean install WinXp Home and all the updates, drivers and wotnot.
I've tracked it down to whenever we start playing a game.
Here is the Bug check
0x000000a (0x00000004, 0x000000ff,0x00000001, 0x804f8a19)
and I've attatched the dump file.
The system is a Compaq AS5020AN, running...
AMD Athlon XP 2400+
2.00 GHz, 1.00GB of RAM
ASUS ATI Radeon 9550GE
I match the ram to the FSB and CPU bus for optimal performance.
Please if anyone can help I will be very grateful.
Chris P
I have done some more reading and managed to expand the DMP file but I'm still not quite sure of what it all means, here it is...
Microsoft (R) Windows Debugger Version 6.7.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\Documents and Settings\Chris Popperwell\Desktop\Mini091507-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: F:\Program Files\Support Tools\Symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a620
Debug session time: Sat Sep 15 12:27:25.734 2007 (GMT+12)
System Uptime: 0 days 0:11:28.299
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
.........................................................................................................................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000000A, {4, ff, 1, 804f8a19}
*** WARNING: Unable to verify timestamp for kmixer.sys
Probably caused by : kmixer.sys ( kmixer!CreateSinkPin+39 )
Followup: MachineOwner
---------
kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000004, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 804f8a19, address which referenced memory
Debugging Details:
------------------
WRITE_ADDRESS: 00000004
CURRENT_IRQL: ff
FAULTING_IP:
nt!FsRtlRemoveLargeMcbEntry+3b
804f8a19 894508 mov dword ptr [ebp+8],eax
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: System
LAST_CONTROL_TRANSFER: from e5ccf000 to 804f8a19
STACK_TEXT:
a80b1cbc e5ccf000 857e3e78 00000000 a80b1cec nt!FsRtlRemoveLargeMcbEntry+0x3b
WARNING: Frame IP not in any known module. Following frames may be wrong.
a80b1cd4 9a3a3559 85703528 865c4b50 86595758 0xe5ccf000
a80b1d50 9a391e9d 86595758 865c4b50 86595810 kmixer!CreateSinkPin+0x39
a80b1d84 9a3922a7 00595758 00000000 00000000 kmixer!MxWorker+0x26d
a80b1dac 8057d0f0 86595758 00000000 00000000 kmixer!PinDispatchIoControl+0x57
a80b1ddc 804f827a 9a3921f0 86595758 00000000 nt!NtQuerySystemInformation+0x4e3
a80b1df8 00000000 00000000 00000000 00001f80 nt!RtlInsertElementGenericTableFullAvl+0xd0
STACK_COMMAND: kb
FOLLOWUP_IP:
kmixer!CreateSinkPin+39
9a3a3559 ?? ???
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: kmixer!CreateSinkPin+39
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: kmixer
IMAGE_NAME: kmixer.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 448fcd31
FAILURE_BUCKET_ID: 0xA_W_kmixer!CreateSinkPin+39
BUCKET_ID: 0xA_W_kmixer!CreateSinkPin+39
Followup: MachineOwner
I have run Memtest and it found ) errors,
The system has brand new (1 week old) ram and brand new Graphics card.
I rebuilt the system with a clean install and everything.
I'm at my wits end trying to solve this.
Any help you can give me will be appreciated
Chris P
Hi everyone, I hope you can help, I'm having some strange problems with a system I have just rebuilt for a friend.
Clean install WinXp Home and all the updates, drivers and wotnot.
I've tracked it down to whenever we start playing a game.
Here is the Bug check
0x000000a (0x00000004, 0x000000ff,0x00000001, 0x804f8a19)
and I've attatched the dump file.
The system is a Compaq AS5020AN, running...
AMD Athlon XP 2400+
2.00 GHz, 1.00GB of RAM
ASUS ATI Radeon 9550GE
I match the ram to the FSB and CPU bus for optimal performance.
Please if anyone can help I will be very grateful.
Chris P
I have done some more reading and managed to expand the DMP file but I'm still not quite sure of what it all means, here it is...
Microsoft (R) Windows Debugger Version 6.7.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\Documents and Settings\Chris Popperwell\Desktop\Mini091507-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: F:\Program Files\Support Tools\Symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a620
Debug session time: Sat Sep 15 12:27:25.734 2007 (GMT+12)
System Uptime: 0 days 0:11:28.299
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
.........................................................................................................................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000000A, {4, ff, 1, 804f8a19}
*** WARNING: Unable to verify timestamp for kmixer.sys
Probably caused by : kmixer.sys ( kmixer!CreateSinkPin+39 )
Followup: MachineOwner
---------
kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000004, memory referenced
Arg2: 000000ff, IRQL
Arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 804f8a19, address which referenced memory
Debugging Details:
------------------
WRITE_ADDRESS: 00000004
CURRENT_IRQL: ff
FAULTING_IP:
nt!FsRtlRemoveLargeMcbEntry+3b
804f8a19 894508 mov dword ptr [ebp+8],eax
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: System
LAST_CONTROL_TRANSFER: from e5ccf000 to 804f8a19
STACK_TEXT:
a80b1cbc e5ccf000 857e3e78 00000000 a80b1cec nt!FsRtlRemoveLargeMcbEntry+0x3b
WARNING: Frame IP not in any known module. Following frames may be wrong.
a80b1cd4 9a3a3559 85703528 865c4b50 86595758 0xe5ccf000
a80b1d50 9a391e9d 86595758 865c4b50 86595810 kmixer!CreateSinkPin+0x39
a80b1d84 9a3922a7 00595758 00000000 00000000 kmixer!MxWorker+0x26d
a80b1dac 8057d0f0 86595758 00000000 00000000 kmixer!PinDispatchIoControl+0x57
a80b1ddc 804f827a 9a3921f0 86595758 00000000 nt!NtQuerySystemInformation+0x4e3
a80b1df8 00000000 00000000 00000000 00001f80 nt!RtlInsertElementGenericTableFullAvl+0xd0
STACK_COMMAND: kb
FOLLOWUP_IP:
kmixer!CreateSinkPin+39
9a3a3559 ?? ???
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: kmixer!CreateSinkPin+39
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: kmixer
IMAGE_NAME: kmixer.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 448fcd31
FAILURE_BUCKET_ID: 0xA_W_kmixer!CreateSinkPin+39
BUCKET_ID: 0xA_W_kmixer!CreateSinkPin+39
Followup: MachineOwner
I have run Memtest and it found ) errors,
The system has brand new (1 week old) ram and brand new Graphics card.
I rebuilt the system with a clean install and everything.
I'm at my wits end trying to solve this.
Any help you can give me will be appreciated
Chris P