'Send Mail' issue with Incredimail

By ros060 ยท 5 replies
May 22, 2006
  1. hi,
    i have just started using incredimail xe email client. the software was successful in importing all the messages from OE and Outlook. and it retrieves messages from my yahoo mail a/c. the problem is i can't send any messages. it give me the error, that the server 'smtp.mail.yahoo.co.uk' has failed to respond; try again later.
    in the help section, it was advised to check the password and user name etc which i did. everything is ok.
    i am wondering what could be the problem. any help would be appreciated.
  2. A_DOG73

    A_DOG73 TS Rookie Posts: 170


    Try to ping the server. I just pinged that server and it is 100% working. Make sure you are using the right server.

    Try the ping that to see what I'm talking about:

    Press Start
    Type cmd
    type ping smtp.mail.yahoo.co.uk and press enter

    You will see the statistics and it should be up and running.

    That server "smtp.mail.yahoo.co.uk" is a yahoo server right? What is the "incredimail xe email client" server.

    That "smtp.mail.yahoo.co.uk " is the receiving server for you to retrieve your yahoo mail.

    Find out what is the outgoing server for "incredimail xe email client"

    You should put that in for the outgoing server

    Good luck. Let me know if you have any more questions.
  3. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Your ISP may be blocking SMTP traffic. Use the mail server of your ISP for outgoing mail.
  4. ros060

    ros060 TS Rookie Topic Starter

    how do i use the mail server of my isp. unfortunately, i dont really know how to do it?
  5. ros060

    ros060 TS Rookie Topic Starter

    i tried this and it seems the server is fine. i am facing problem with OE as well. can u tell me where i can find the outgoing server for incredimail? i tried google but didn't get anything,
    thanks for ur help.
  6. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    You just put the ISP's SMTP server address in place of the "smtp.mail.yahoo.co.uk".

    The address of SMTP server of your ISP may be mentioned on the papers you got with your internet connection or somewhere on their website. You could just call them and ask too.
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