Server hangs...

By kamyar
Feb 24, 2007
  1. hi room,

    my server hangs and "dark window" and i should reboot it again,
    minidump files are attached to message.

    any help would be greatly appreciated,

    system event shows: "Source :System error,Event ID:1003, Category:102"
    and save dump log:"The computer has rebooted from a bugcheck"

  2. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    Both dumps crash at b57xp32.sys - Broadcom ethernet driver. See if updating the driver has any effect.

    BugCheck C4, {1001, 81b40b8c, 81f350a0, 0}
    Probably caused by : b57xp32.sys ( b57xp32+2aa5 )
    ba92a000 ba94c400 b57xp32 b57xp32.sys Tue Jan 14 03:43:21 2003 (3E2308C9)
  3. kamyar

    kamyar TS Rookie Topic Starter

    thank you so much peterdiva,
    i'm going to upgrade the driver,
    but would you please tell me how can i find out which . sys file causes crash?
    i did search in .dmp file but just some kind of unreadable characters.

  4. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    You can find a brief tutorial on reading the dump files HERE.
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