"Are you sure you want to quit the installation?" I am getting the same message and I am completely puzzled.... Here's what I have done so far and what EA Tech support has told me, but nothing they have suggested has worked:
First: I installed it SUCCESSFULLY on my Computer that has Windows XP Pro Service Pack 2. However, because it's actually my wife that plays Sims 2 I wanted to put it on our other computer that had Windows 2000, so I could uninstall it from my PC.
When I tried installing it on Windows 2000 I got the message: "Are you sure you want to quit the installation?" EA told me:
>Try renaming the InstallShield folder:
>1. Double-click on the My Computer icon.
>2. Double-Click on the C:
>3. Double-Click on Program Files then on Common Files.
>4. Right-Click on the InstallShield folder.
>5. Select Rename.
>6. Rename it to InstallShieldOld.
>7. Start the installation again to reinstall the InstallShield components with the newest version.
THIS DID NOT WORK.
Then they told me:
>try updating the drivers for your chipsets.
>These drivers can be obtained by taking the following steps:
>· Click on your operating system and select chipset drivers
>· Download and install the latest chipset drivers
>It should then prompt you to begin the download. Be mindful of the Install instructions that >Via recommends.
THIS DID NOT WORK!!!
So, I reformatted my hard drive and deleted everything from the computer (after backing it up of course.) Then I installed Windows XP Pro SP2 on this computer.
I then tried Sims 2 installation again... and got the same message: "Are you sure you want to quit the installation?"
EA told me:
>I'm sorry for the inconvenience. It could be SP2 since this has caused a lot of problems >with other games and programs. You may want to try uninstalling that and see if the >game would install. Also try ending background processes before starting an installation.
>To close unnecessary programs and processes on Windows XP, do the following:
>Hold down the Ctrl and Alt keys on your keyboard at the same time, and press the Delete >key once.
>Click on the Task Manager button to launch the Windows Task Manager.
>Follow these steps to close unnecessary programs:
>Click on the Applications tab to view the list of active programs.
>Click on any program listed in this window and select the End Task button.
>Repeat the previous instructions until all programs have been closed.
>Follow these steps to close unnecessary processes:
>Click on the Processes tab to view the list of active processes.
>Click in the User Name column header to organize the processes by login.
>Click on any program listed next to your Windows login, other than EXPLORER.EXE and >TASKMGR.EXE, then select the End Process button.
>Warning : Do not close any processes running under SYSTEM, LOCAL SERVICE, or >NETWORK SERVICE.
>Repeat the previous instructions until all programs associated to your Windows Login are >closed except for the following two:
>TASKMGR.EXE
>EXPLORER.EXE
HOW COULD IT BE A WINDOWS XP SERVICE PACK 2 problem??? Sims 2 worked on my other PC that had service pack 2.
Could it be a hardware compatibility problem??? The only difference between my PC and the other PC is the hardware:
Sims 2 worked on my PC with an Intel Pentium 4 processor, but doesn't work on my PC with an AMD processor...
If I ever find a solution I will post it... GOOD LUCK