Speakers not working with windows xp

By jennasay ยท 8 replies
Mar 12, 2006
  1. Hi there,
    Wondering if anyone might know why my Monsoon Mh500 speakers that are in perfect condition, won't work with my new computer and windows xp.
    When I search for the system in my devices category to check, I don't find mine as an option. Are they obsolete?

    Desperate for sound
  2. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Welcome to TechSpot

    Check if your soundcard (or onboard sound chip) is working. In Control Panel, open "Sounds and Audio Devices". Do you see any device for sound playback?
  3. jennasay

    jennasay TS Rookie Topic Starter


    Thanks for your reply.
    Yes, I see my Soundmax Digital Audio. Under the 'general' tab, it states that it's working properly. I have even followed the troubleshooter. Is there a chance that it's not compatible with Windows XP. The speakers are really old(2001) but they're great and they work perfectly with other systems???
    Thanks again!!
  4. kirock

    kirock TS Rookie Posts: 1,221

    I would think speakers are speakers they don't go obsolete but they can break. You're sure everything's plugged in correctly? Do you have front and rear speaker jacks on your new PC, the fronts need to be connected to the mobo properly or if not the mobo AUD connector requires jumpers to allow signal thru to the rear jacks. Check your mobo manual to ensure you have everything connected as it should be.

  5. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Unlikely, if they're normal speakers. USB speakers would be another matter.

    Do you get sound with headphones?
  6. DragonMaster

    DragonMaster TS Rookie Posts: 327

    It's often just the wrong jack, a checkbox (Ex. Digital Audio Only) or something muted that could be the problem. If the speakers work plugged in any portable device headphones jack they have no problem. The drivers could. I don't know Soundmax but maybe the jack you used is not set or is not the output?
  7. donkygirl1

    donkygirl1 TS Rookie

    Hi Mictlantecuhtli I did what you said in the sounds and audio devices and there is no device for sound playback. What should I do now please?
  8. ShipMaster

    ShipMaster TS Rookie Posts: 70

    You need to go install your sound card drivers.
  9. donkygirl1

    donkygirl1 TS Rookie

    ShipMaster, Hi this is donkygirl1 could you please tell me how to install my sound card drivers?
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