hey howard, im new to this. both the malware and this forum. in fact i just registered as a member. as urgent as it sounds, i have the same problem. this link contains my HJT. another observation is that when im scanning with any antivirus or antispyware, my AVG keeps popping up telling me either about dialer.bzb or generic.WUE being found. and it all happens in c:\windows\temp. curiously i clicked into that dir, and i realised that all the .tmp files kept changing to .exe and vice-versa. could you offer help? thank you.