Startup screen freeze

By hym187 ยท 9 replies
Feb 15, 2005
  1. I am having a problem with my pc and was wondering if anyone could help me
    out. The problem that I am having is the screen freezes when I turn
    it on and I am unable to use my keyboard or the mouse in attempt to boot
    to safe mode. I have tried using a boot disk but that does not work
    either. If anyone can possibly assist me or give some suggestions to solve
    this, I would greatly appreciate it. This is the screen I get:

    Phoenix-Award WorkstationBIOS v6.00PG, An Energy Star Ally
    Copyright (C) 1984 - 2003, Phoenix Technologies, LTD

    P4VMM2 Ver:1.10 05/25/2004

    Main Processor: Intel (R) Celeron (R) CPU 2.40GHZ(133x18.0)
    Memory Testing: 262144K OK With 32768K shared memory

    Detecting IDE Drives:

    (this info is at the very bottom of the screen)
    Press DEL to enter SETUP
  2. tbrunt3

    tbrunt3 TS Rookie Posts: 313

    These Three mimum things require the post to post

    Video Card

    YOur cpu is posting
    so is your ram

    Do you have a video card??

    Post will post with out a hdd and mouse dont even have to be present.
  3. hym187

    hym187 TS Rookie Topic Starter

    Yes I have a video card. It hasn't been upgraded so I'm "assuming" it would be a basic configuration (it came with the computer). I know next to nothing about video cards or how they work directly. I've read other posts about people having startup problems that could be related to bad video cards. Should I look into something else or would this be the source of the problem?
  4. tbrunt3

    tbrunt3 TS Rookie Posts: 313

    What kind of computer you got ? Is it built or a store bought job??

    I am pointing to the card

    the procrossor is good it is posting

    so is the ram

    Did this just happen .
  5. hym187

    hym187 TS Rookie Topic Starter

    The computer is a re-furbished one that was store bought.
  6. tbrunt3

    tbrunt3 TS Rookie Posts: 313

    Still pointing to the card here! one you procrossor is posting so is your ram..

    here a few things you can do

    remove the cover just make sure everything is seated proper or remover them and place them back (All cables every thing) But MAKE SURE U UNPLUG your computer from the wall and ground your self..

    THis route pay close attetion to the motherboard or and scorch marks or anything unusual at all.. This will rule out any loose connection for you.

    keep us posted
  7. hym187

    hym187 TS Rookie Topic Starter

    One thing I tried about an hour ago was I unplugged all of the cords from the back (usb for mouse, usb for printer, keyboard, monitor) while the computer was still running. Just for kicks I plugged the monitor back in to see if it was still the same state but this time I got a message saying that there was no keyboard or mouse detected. So I plugged the keyboard and mouse back in and it fired right up, like it hasn't missed a beat. So at this point I "assumed" that the problem was fixed. I quickly let virus scan update then I shut it back down. Now when I try to fire it up its back to the same screen freeze as before. What did I do wrong?
  8. tbrunt3

    tbrunt3 TS Rookie Posts: 313

    Same screen freeze ? do you buy chance have a video card you can use for a little bit from a friend...

    OK we know this

    procrossor fine
    ram fine

    monitor fine

    I hope this is under warrenty ...
  9. hym187

    hym187 TS Rookie Topic Starter

    I have 2 computers (one upstairs and one down). I can get by with the one I'm using now until I sort out the problem. Probably just a defective video card and yes it is under warranty. Thank you for your help thus far!!!!
  10. patio

    patio TS Guru Posts: 482

    See if there is another video connection on the back of the case...if there is then your MBoard has on-board video as well...
    Remove the video card, hook the monitor to the other connecter and re-boot and see if everything is OK. If so the vid card needs replacing.

    patio. :cool:
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