.swf files will not load for me

[oldgranny43]

Hey all,

I am new here.

When someone sends me .swf files to view, I go to the Internet and they will not open for me (just a blank page). I have downloaded the flash and the shockwave. I have Windows XP Professional. Thanks for any help.

 

[roseypeach]

What internet browser are you using?

If you are using Firefox, you must go under Firefox options and configure it to open .swf files. You may also need to download a special plugin for Firefox.

 

[oldgranny43]

I am using Internet Explorer.

 

[roseypeach]

Make sure you close any running programs including Internet Explorer and uninstall the Flash player and reboot, then reinstall it.