Hi.. I wonder if you can help. I saw a thread http://tinyurl.com/78csd where several answers were given by cpc2004, but I don’t know how to do the analysis to find out what my problem is. Simply, my system has started from time to time to shut down, like a power cut and always with the same error code (1003). It also always shuts down when I try to burn a DVD, but I will come to that later. It’s a long post, so please bear with me. System details are as follows. XP Pro (SP2) P4 2.26gb 768Mb Ram Pioneer DVD-Rom (slave) NEC DVD_RW 3540A (master – newly fitted to replace Hitachi CDRW) Internal 60gb drive partitioned to drive c: (OS and programmes) and drive E: (data) Internal 200gb hard drive (newly fitted, same time as DVD-RW and to replace E: for data storage External drive H: (back up of data) Floppy nVidia GeFroce 6600 (driving two LCD’s) driver version 126.96.36.199 I followed some advice and have the following information. I “turned on” the Blue Screen of Death to get this error report after it had crashed. A problem has been detected and windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: ntfs.sys PAGE_FAULT_IN_NONPAGED_AREA If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again, follow threes steps Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any news installed hardware or software. Disable BIOS memory options such as cashing or shadowing. If you need to use safe mode to recover or disable components, restart your computer , press F* to select advanced start-up options, and then select safe mode. Technical information: *** STOP: 0x00000050 (0xDCE1549B, 0x00000000, 0xF73D2257, 0x000000000) *** ntfs.sys – Address F73D2257 base at F73D1000, datestamp 41107ee Beginning dump of physical memory Physical memory dump complete Contact your system administrator or technical support group for further assistance. Following the advice given by cpc2004 in an earlier thread https://www.techspot.com/vb/topic17691-pg2.html I have also produced this information My software (taken from msinfo32) can be found here www.remarked.net/softwarelist.txt And then the error information from system events can be found here www.remarked.net/wtf/wtf5.jpg Again following the advice given I installed and ran pstat.exe. The log from this can be found here www.remarked.net/wtf/pstat.txt Now, I only recently fitted the DVD-RW and at the same time the HD. I had experienced this problem occasionally before but what I have found it is that when I try to burn a DVD (using Nero Burning Rom 188.8.131.52) to back up some files – hence why I replaced the CDRW with the DVD-RW and bought a bigger drive as I was running out of storage that just after I press for Nero to burn, it crashes with the same error code. All the time HELP Please.. this is driving me nuts. Massive thanks.