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If you do not have CCleaner please install it.
Download CCleaner
* Once CCleaner is open use the default options.
* Click Analyze and it will show a log of what will be removed.
* Next click Run Cleaner to remove everything.
This will help speed up the spyware scan.
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Download Superantispyware (SAS)
SUPERAntispyware Free Edition
Install it and double-click the icon on your desktop to run it.
* It will ask if you want to
Update the program definitions, click
Yes.
* Under
Configuration and Preferences, click the
Preferences button.
* Click the
Scanning Control tab.
* Under
Scanner Options make sure the following are checked:
+ Close browsers before scanning
+ Scan for tracking cookies
+ Terminate memory threats before quarantining.
+
Please leave the others unchecked.
+ Click the
Close button to leave the control center screen.
* On the main screen, under
Scan for Harmful Software click
Scan your computer.
* On the left check
C:\Fixed Drive.
* On the right, under
Complete Scan, choose
Perform Complete Scan.
* Click
Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete a summary box will appear. Click
OK.
* Make sure everything in the white box has a check next to it, then click
Next.
* It will quarantine what it found and if it asks if you want to reboot, click
Yes.
* To retrieve the removal information please do the following:
+ After reboot, double-click the SUPERAntiSpyware icon on your desktop.
+ Click
Preferences. Click the
Statistics/Logs tab.
+ Under Scanner Logs, double-click
SUPERAntiSpyware Scan Log.
+ It will open in your default text editor (such as Notepad/Wordpad).
+ Save the notepad file to your desktop by clicking (in notepad) "
File" "
Save As"
* Save the log somewhere you can easily find it. (normally the desktop)
* Click close and close again to exit the program.
* Please add the log as an
attachment along with a new HijackThis log in the next post.
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Next post please attach
SUPERAntiSpyware log
New HijackThis log