Tcpipmon Removal Help
- Thread starter big_eric
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kitty500cat
Posts: 1,391 +6
Hi, welcome to TechSpot! :wave:
Please post a HJT log as an attachment (as per these instructions). Then we can see precisely what's causing the problem.
And make sure you do not click the thing. Even clicking it could lead you to some web site that could harm your computer.
Regards
This thread is for the use of big_eric only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in the Security and the Web forum.
Please post a HJT log as an attachment (as per these instructions). Then we can see precisely what's causing the problem.
And make sure you do not click the thing. Even clicking it could lead you to some web site that could harm your computer.
Regards
This thread is for the use of big_eric only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in the Security and the Web forum.
kitty500cat
Posts: 1,391 +6
I'll let Howard take this one because I wasn't sure about some stuff in the log. If that's OK Howard
Regards
Regards
howard_hopkinso
Posts: 21,238 +17
Hello and welcome to Techspot.
Your system is badly infected with a variety of malware, including a worm and a backdoor trojan.
Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.
If after reading the above, you wish to clean your system, do the following.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.
Also, let me know the results of the AVG Antirootkit scan.
Regards Howard :wave: :wave:
PS. No problem kitty500cat.
This thread is for the use of big_eric only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Your system is badly infected with a variety of malware, including a worm and a backdoor trojan.
Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.
If after reading the above, you wish to clean your system, do the following.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.
Also, let me know the results of the AVG Antirootkit scan.
Regards Howard :wave: :wave:
PS. No problem kitty500cat.
This thread is for the use of big_eric only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
I ran the AVG Anti-Rootkit Beta and it came up with two results:
C:\WINDOWS\system32\poof Hidden driver file
C:\WINDOWS\system32\koos.exe Hidden application file
Just for an update about how my system is acting:
Every time i restart my computer it lags on the "windows is starting up" blue screen window for approximately two minutes. Some times it does not go into my user menu and i must shut my computer off and retry several times before it allows me to select a user. Also i am receiving a blank blue desktop back ground which i have not set as my default. I'll be waiting your reply for further instructions.
I have made it up to Step 11 where you advised me to not fix anything and let you know so you can instruct me how to proceed just thought i would give you an updated HJT in case something has changed from the last one
C:\WINDOWS\system32\poof Hidden driver file
C:\WINDOWS\system32\koos.exe Hidden application file
Just for an update about how my system is acting:
Every time i restart my computer it lags on the "windows is starting up" blue screen window for approximately two minutes. Some times it does not go into my user menu and i must shut my computer off and retry several times before it allows me to select a user. Also i am receiving a blank blue desktop back ground which i have not set as my default. I'll be waiting your reply for further instructions.
I have made it up to Step 11 where you advised me to not fix anything and let you know so you can instruct me how to proceed just thought i would give you an updated HJT in case something has changed from the last one
howard_hopkinso
Posts: 21,238 +17
Run AVG Antirootkit and have it fix the two entries it found.
C:\WINDOWS\system32\poof
C:\WINDOWS\system32\koos.exe
Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Microsoft Validation Service
algs
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
mvsr32.exe
algs.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O20 - Winlogon Notify: rpcc - C:\WINDOWS\system32\rpcc.dll
O20 - Winlogon Notify: wsmsag - wsmsag.dll (file missing)
O23 - Service: algs - Unknown owner - C:\WINDOWS\system32\algs.exe (file missing)
O23 - Service: Microsoft Validation Service - Unknown owner - C:\WINDOWS\mvsr32.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\mvsr32.exe
C:\WINDOWS\system32\algs.exe
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath you need to enter into killbox.
C:\WINDOWS\system32\rpcc.dll
Once your system has rebooted, rehide your protected OS files.
Post a fresh HJT log as well as the other logfiles I requested.
Regards Howard
This thread is for the use of big_eric only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
C:\WINDOWS\system32\poof
C:\WINDOWS\system32\koos.exe
Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Microsoft Validation Service
algs
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
mvsr32.exe
algs.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O20 - Winlogon Notify: rpcc - C:\WINDOWS\system32\rpcc.dll
O20 - Winlogon Notify: wsmsag - wsmsag.dll (file missing)
O23 - Service: algs - Unknown owner - C:\WINDOWS\system32\algs.exe (file missing)
O23 - Service: Microsoft Validation Service - Unknown owner - C:\WINDOWS\mvsr32.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\mvsr32.exe
C:\WINDOWS\system32\algs.exe
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath you need to enter into killbox.
C:\WINDOWS\system32\rpcc.dll
Once your system has rebooted, rehide your protected OS files.
Post a fresh HJT log as well as the other logfiles I requested.
Regards Howard
This thread is for the use of big_eric only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Final Report
Computers running like it should! No lag getting onto a user account and no blue screen! Thanks alot i will attach my Combofix and HJT logs as you requested but i think you got it! The concern i have now is what do i need to get to prevent that from happening again?
Computers running like it should! No lag getting onto a user account and no blue screen! Thanks alot i will attach my Combofix and HJT logs as you requested but i think you got it! The concern i have now is what do i need to get to prevent that from happening again?
howard_hopkinso
Posts: 21,238 +17
Your HJT log is now clean.
Turn off system restore.(XP/ME only) See how HERE.
Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.
See this thread HERE.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of big_eric only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Turn off system restore.(XP/ME only) See how HERE.
Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.
See this thread HERE.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of big_eric only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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