By chips3460
Jan 4, 2012
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  1. Just like to introduce myself as I have just joined. Google steered me to this site as I was searching for an answer as to why I was having trouble getting my new (christmas present) external hard drive to work. You suggested that in an old computor there may be various old USB mass storage drivers which can confuse the situation. I am NOT a techie in any way...and opening the command prompt and "leaving" the safety of windows is not normally something I would dare to do. But...the instructions looked simple enough and I took the plunge....and to my complete astonishment the external hard drive now connects perfectly and despite the alarming deletion of dozens of drivers everything else seems to work fine!! Thank you very much whoever wrote that (LookinAround?) I hope I will become more confident about fixing probnlems myself in future!
    All the best,
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    Hi chips3460

    Glad to hear the post helped fix your problem! And welcome to TechSpot :wave:
  3. ravisunny2

    ravisunny2 TS Ambassador Posts: 1,986   +12

    Hi Chips :wave:

    Welcome to [​IMG] :grinthumb

    You can read how to post a new thread in this Guide.

    Before posting you should read all the Posting Guidelines.

    To access technical support you may go to the Forums.

    Many users like to post system specs in their Profile.

    System Specs are always helpful when you seek support, (see the first two suggestions).
    And helpers may ask that you post some of your specs in your thread.

    You can access many other online TechSpot guides Here.

    Enjoy your Stay :)

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