I'm new here and wanted to say hello, but obviously I have a problem(s) and would like advice. Here is what happens to my computer. Actually it is my husband and daughters. They will turn it on and log in. Some times there are error messages about new hardware not found (CD ROM) but we haven't tried to install anything. Then other times it will just stop responding, or explorer will send an error message. Then other times, it will just shut off.The other thing it does is a big blue screen will come on it and will say windows is shutting down. Something about a physical memory dump. The message is: STOP:0x00000001A. I've done a search on the internet about the message and since I'm not too computer literate, not sure how to handle it. I've gone through and deleted so many things from it that I had used when it had been mine and emptied the recycle bin,defragged, the whole nine yards.And as fate would have it, our service plan expired in January. So..... anyone have any advice? I know it's a lot. But every little piece of advice is welcomed. Thank you so much.