The Sims 2 DirectX 9.0c Error

[Global_Killa]

Hello everyone!

I'm having a problem with The Sims 2, I get the following error message when I try to start the game:

"Failed to find any DirectX 9.0c compatible graphics adapters in this system!"

The same error as many other people I've found.

I'm running Windows Vista 32bit.

Graphics: ATI Radeon HD 2600 XT Turbo 512MB (Latest Drivers installed)

I think my graphics card should be able to run The Sims 2 since its a DirectX 10 compatible card.

Computer Specs: 2GB RAM, 3.4GHz x2 (Dual Core) Intel D

DirectX Report
------------------
System Information
------------------
Time of this report: 10/25/2007, 19:26:30
Machine name: GLOBAL_KILLA
Operating System: Windows Vista™ Ultimate (6.0, Build 6000) (6000.vista_rtm.061101-2205)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) D CPU 3.40GHz (2 CPUs), ~3.4GHz
Memory: 2044MB RAM
Page File: 790MB used, 3533MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: The file PSCAudio.SYS is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 2600 XT
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9588)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9588&SUBSYS_200317AF&REV_00
Display Memory: 1267 MB
Dedicated Memory: 501 MB
Shared Memory: 766 MB
Current Mode: 1024 x 768 (32 bit) (100Hz)
Monitor: CM1997FS
Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
Driver Version: 7.14.0010.0532 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 9/29/2007 03:50:24, 3071488 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D6C8-11CF-0B76-0900A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x9588
SubSys ID: 0x200317AF
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

---End of DirectX Report

I would put the whole report, but it's too long to post and since this is my first post, I can't post a link to the file.

Thanks for any help and advice to solving this problem.

Global_Killa
"You're a victim of the rules you live by!"

 

[zipperman]

See my post,
Directx 9 latest,
link.

 

[mailpup]

When Sims 2 came out, there was no such thing as Vista or DirectX 10. Try changing the compatibility mode of the game to XP. If that doesn't work, try other modes.