i was the dealing with the whole NT authority\system shutting down my laptop last night. i installed the patch and shut off my remote registry service as well as set my RPC failures to take no action (so i could actually download the patch without my laptop shutting down). seemed to have worked, but then the strangest thing happened....i shutdown my laptop for the night thinking all was well, but in the morning when go to use the phone it turned out the modem on my laptop was still active even with the laptop powered down. has this happened to anyone before? are the two events related?