I've fixed plenty of spyware / trojan / virus problems in my day (I'm on speed dial with several friends and relatives for PC problems, unfortunately), but I've never had one so bad as this one. I have attempted to follow the steps in the sticky "Viruses/Spyware/Malware, preliminary removal instructions" thread, but I am unable to. This sucker prevents me from installing or running virtually all scanners and removers listed. I always run MS Defender and Symantec AV. This bug has circumvented them. I am unable to boot into safe mode. The PC only gets so far and then resets. I am able to run HJT, but I have no confidence that this tricky infection hasn't manipulated the results. I would appreciate some advice on how to proceed. I have attached the HJT log. Thanks.