Toshiba Laptop will not Connect to the internet

[dazzy50]

I have a Toshiba Laptop computer, it will not connect to the internet anymore. I have tried a wireless connection and have tried connecting straight to the laptop, either way it will not make a connection. Could anyone tell me what the problem might be, I need this for college next week.

 

[fastco]

Hi, first go into the control panel> system> Hardware> Device Manager and see if any or all of your networking hardware is listed. If it is then click on them, one at a time and uninstall them, restart the computer and let the computer reinstall the devices. If that doesn't work we will take it from there.

 

[Tedster]

use the toshiba config free program to diagnose the problem.

 

[dazzy50]

Toshiba site

Where do I find this? I went to the Toshiba website but didn't see what you were talking about

 

[DelJo63]

Where do I find this? I went to the Toshiba website but didn't see what you were talking about

should be on your desktop as an Icon, but the high-level console is at

C:\Program Files\TOSHIBA\TOSHIBA Console\TInTouch.exe​