Tried the virus... removal and comp still slow

By trekoclv
Jun 8, 2007
  1. Hello techs. I have been having some issues of how slow my net is, as well as the computer fully loading. It takes around 3-4 minutes from when I hit the power button before I can use the thing, and my signal is only at 11mbps when it used to be 56mbps. Maybe someone can help me here? The laptop is only 1.5 yrs old.

    I tried everything in the virus... removal post, and the first time I logged online, it was speedy for about 5 minutes and then it slowed again. I am including a HJT log as well as AVG and Combofix logs. The root scan was negative.

    Thank you.
  2. momok

    momok TS Rookie Posts: 2,265

    Hi trekoclv and welcome to techspot. =)

    Very good job with following the instructions given, by the way. It is a fine example of how following our preliminary instructions can make our job here so much easier.

    You may wish to copy and paste these instructions on notepad for easier reference later.

    Please download and run CCleaner via step 9 of the instructions HERE.

    Boot into safe mode under your normal user name. See how HERE

    Next turn on "Show all files and folders, including hidden and system". See how HERE

    Go to start > run and type services.msc. Press the enter key.
    Search for the following services. Double click to select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.


    Open your task manager by pressing holding ctrl, alt and pressing del. Alternatively, use ctrl + shift + esc. Go to the processes tab, and end the following processes, if found:


    After that, run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):

    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O8 - Extra context menu item: &Search -

    Close HJT.

    Navigate in Windows Explorer and delete the following files and folders in bold.


    Reboot into normal mode and rehide your protected OS files.

    After doing the above, your system should be clean.

    Delete all files in AVG Antispyware Quarantine folder. (located in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Quarantine)

    Also delete the C:\VundoFix Backups folder and its contents.

    Turn off system restore (XP/ME only). Learn how to do that HERE.
    This will remove all the remaining nasties from your old restore points.

    After that turn system restore back on.
    This would have created a new safe and clean restore point for your system.

    Often times, an infection can occur again not due to the incompetence of programs, but because of user habits.
    May I recommend you to read this article.
    This can help to prevent future infections.

    May I suggest that you read this thread here on how to speed up your system.

    Should you have any further problems, please post in this thread.

    Your friendly momok =)

    This thread is for the use of trekoclv only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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