OK. So, about a week ago, my comp was infected with Trojan Horse Downloader.Generic2.MUZ. Since then, my comp has been excessively slow (ball park, 5-10 times slower) in all processes and I get a varied amount of pop-ups, which I've never had before.
My roomate is pretty good with computers and did what he could to get rid of it, downloading AVG Anti-virus and Ad-aware Personal and SBS&D etc. But the darn thing kept showing up again. I googled it trying to learn something and get rid of it. I found House Call and ran it several times but to no avail. I found a forum where someone said they got rid of it by running regedit and removing all unnecessary programs. I asked my roommate to do so, he did, and it's gone, but others with similar names have shown up.
I went through all 11 or 12 steps your site requires. I had problems with the second to last step, running AVG in Safe Mode because I couldn't find the options in AVG that your instructions require I adjust. So, I just ran AVG as normal and it "healed" the following infections automatically after scanning:
Trojan Horse Downloader.Zlob.FC
Trojan Horse Generic3.AWS
I then restarted in safe mode again and found the proper settings (complete system scan) but was still unable to figure out how to save the report as a button.
I truly hope you can help me out. I've been working day and night for a week to rid this thing. I've attached my Hijack This log only.
Thanks so much for your time.
My roomate is pretty good with computers and did what he could to get rid of it, downloading AVG Anti-virus and Ad-aware Personal and SBS&D etc. But the darn thing kept showing up again. I googled it trying to learn something and get rid of it. I found House Call and ran it several times but to no avail. I found a forum where someone said they got rid of it by running regedit and removing all unnecessary programs. I asked my roommate to do so, he did, and it's gone, but others with similar names have shown up.
I went through all 11 or 12 steps your site requires. I had problems with the second to last step, running AVG in Safe Mode because I couldn't find the options in AVG that your instructions require I adjust. So, I just ran AVG as normal and it "healed" the following infections automatically after scanning:
Trojan Horse Downloader.Zlob.FC
Trojan Horse Generic3.AWS
I then restarted in safe mode again and found the proper settings (complete system scan) but was still unable to figure out how to save the report as a button.
I truly hope you can help me out. I've been working day and night for a week to rid this thing. I've attached my Hijack This log only.
Thanks so much for your time.