Hi everyone I hope someone can help with this. My technophobe friend has got her computer infected and I have offered to help her get rid of it (hopefully As it is her laptop, and after reading posts on this forum and seeing it is quite a long process, I have the laptop at my house and do not want to connect it to my internet connection. I have downloaded HJT and SmitFraudFix, and I am going to get some logs from these. I have seen various threads giving step by step instructions of what to do, please could someone give me a link as to which set of instructions to use before I start anything. Also is it possible for me to clear this infection without having her laptop connected to the internet? Any help would be greatly appreciated.