Ubisoft deleted this user's account along with his games for inactivity to comply with...

arrowflash

Posts: 514   +589
We're sheep for not boycotting every launcher except GOG? lol And all because of this outlier?
I dare you to try to convince people to drop Steam.

I'm not trying to convince anyone of anything, and GOG was just an example, however I'm not sure of other stores. There are DRM free games on Steam and Epic that you can archive in a working state by just backing up the game's folder, however there's no way to know until after you install them...


Sheep, I like that. Baaaa, baaaaa. Thank you, but your way to play and store games maybe differ from how others do that. In this case, I'm happy that I have a different opinion on the matter. That makes me a sheep? "happy baaaaa" I hope you have a wonderful experience with your downloaded, DRM free games.

:neutral: Looks like I hit a nerve :laughing:
 

hahahanoobs

Posts: 4,310   +2,316
There is nothing in nothing in the GDPR that forces a company to delete a user account, after a year, along with it's games and services.

Quite the contrary, the GDPR states that data must be preserved to guarantee rights established by other legislation.

Ubisoft chose to delete that user account and made the excuse that it was the GDPR.
So boycott Ubisoft because of this one guys' story? No. That's not how people should react. It's immature at best.

I'm willing to bet there is more to this story. Since it made the news and gamers are the most rational consumers around, UBI will most likely make this right.
 

hahahanoobs

Posts: 4,310   +2,316
I'm not trying to convince anyone of anything, and GOG was just an example, however I'm not sure of other stores. There are DRM free games on Steam and Epic that you can archive in a working state by just backing up the game's folder, however there's no way to know until after you install them...




:neutral: Looks like I hit a nerve :laughing:
We've known we don't own digital games years ago. You can't act surprised now....
 

longjohn119

Posts: 10   +10
One more story to remind the consumerist sheep that digital-only purchases with DRM are nothing more than overpriced long-term rentals. Unless it's DRM free and the platform provides the means for offline archival like GOG.
All games and software are rentals ..... You own NOTHING, you only get a license to use their IP based on their rules
 

cliffordcooley

Posts: 13,141   +6,439
All games and software are rentals ..... You own NOTHING, you only get a license to use their IP based on their rules
Yeah and since you get a license to drive and choose not to for a few months. They then find a need in clearing your user data. Next thing you know you don't have a license. What kind of sense does that make?
 
They followed European GDPR law.
This has noting to do with following EU law, this is just Ubisoft being greedy Ubisoft, and hoping that this very narrowed interpretation of GDPR will force gamers to buy the games again.

Hey Ubisoft, think again, you're crippling DRM and this kind of sh*t you do all the time is why I don't buy your games. ^_^
 

emmzo

Posts: 579   +707
I also got an email of inactivity from them, because I rarely open their buggy UbiConnect or whatever is called nowadays. I have the old Splinter Cell games, some Farcry and the first ACs there and I would hate to lose them. What they`re doing is pure and utter bullshit and I hope they get punished for it. So, for me, I just logged in once to appear active and I`ll be waiting for the next notification. Funny thing is I bought the AC games through Steam, but they only work through the shitty Ubi app. Let`s say they erase my account then what? Should Steam reimburse me?
 

ZedRM

Posts: 935   +651
They followed European GDPR law.
No, they misintrpreted the law and then broke a few more deleting the account and denying that user access to their purchased software.

I suspect that there will be legal proceedings that Ubisoft will not enjoy.

One more story to remind the consumerist sheep that digital-only purchases with DRM are nothing more than overpriced long-term rentals. Unless it's DRM free and the platform provides the means for offline archival like GOG.
This! 1000times this! Yes!
 

texasrattler

Posts: 1,279   +605
Might be a good idea to always use the same credit card if possible to charge it all back to them if they refuse to refund 100% of all lost games.
Charge backs come with caveats. If you do a charge back the service has the right to suspend the account or delete/remove account. Steam has that.
 

Dimitriid

Posts: 2,087   +3,990
Charge backs come with caveats. If you do a charge back the service has the right to suspend the account or delete/remove account. Steam has that.

Well read the original article: Ubisoft already did that to him, preemptively. They're asserting they'll do so again under flimsy pretenses: it's not a company you'll be in business with anyway *before* you process a charge back so you might as well.

To your point I would be slightly more hesitant to charge back Valve since my steam library is exponentially larger but push comes the shove, I'll get whatever money back I can and pirate the hell out of any game I already paid for and can't get a refund or charge back on.
 

hahahanoobs

Posts: 4,310   +2,316
This has noting to do with following EU law, this is just Ubisoft being greedy Ubisoft, and hoping that this very narrowed interpretation of GDPR will force gamers to buy the games again.

Hey Ubisoft, think again, you're crippling DRM and this kind of sh*t you do all the time is why I don't buy your games. ^_^

People are wronged every minute on Earth. From insurance companies to fast food joints to family.

Not sure why y'all think the gaming industry is different. Gaming needs regulation. Releasing unfinished games should result in a recall with full cash refunds at the very least. Regulation should force them not to. They won't do it voluntarily. That's not how this works.

But gamers can't or won't think that logically. Problem is devs started "listening to gamers feedback" only to go back to their old ways giving them while leaving the idea they are actually part of development. Gamers actually think they are buddies with them. Like they are part of the team. That's insane. That relationship only happens between fans and devs that actually care. You're stuck with the rest, but it's up to gamers to go the proper route rather than flooding comments with the bs we got.

Email the companies. Post in their forums. Contact your government and demand change. What's currently being done ain't doing NOTHING! You're wasting your breath and looking bad doing it.
 

cliffordcooley

Posts: 13,141   +6,439
Not sure why y'all think the gaming industry is different. Gaming needs regulation. Releasing unfinished games should result in a recall with full cash refunds at the very least. Regulation should force them not to. They won't do it voluntarily. That's not how this works.
For real, no joke!
 

Uncle Al

Posts: 8,669   +7,567
Here's just another good reason, perhaps the best reason, that ALL games should be fully downloadable to the users device so they cannot be fully deleted ...... what a bummer ...... and to say they cannot restore the account or the games is pure BS. My account got hacked and over the course of six months they fully restored my account, games, etc. ......
 

Polycount

Posts: 3,005   +589
Staff member
I'm not trying to convince anyone of anything, and GOG was just an example, however I'm not sure of other stores. There are DRM free games on Steam and Epic that you can archive in a working state by just backing up the game's folder, however there's no way to know until after you install them...




:neutral: Looks like I hit a nerve :laughing:
I believe there's a list somewhere of all the DRM-free games available on Steam. Maintained by the community of course, god forbid publishers disclose that information on the store page.

I like Steam a lot, and Valve has built up a certain level of trust with me over the yearts. That isn't to say I don't have plenty of skepticism for some of the decisions they make, but unlike a lot of other companies, when Valve makes a change to the platform, I'd say aobut 8 times out of 10 I find it to be for the best.

That said, I, like you, am firmly in the GOG camp as well. When a game I want is either singleplayer or cross-store coop, I first look to see if it's on GOG, and if it is, I'll snag it there. For multiplayer games, GOG is just too much of a hassle, though. Most of 'em aren't on there anyway, so it's rarely even a choice.
 

texasrattler

Posts: 1,279   +605
Well read the original article: Ubisoft already did that to him, preemptively. They're asserting they'll do so again under flimsy pretenses: it's not a company you'll be in business with anyway *before* you process a charge back so you might as well.

To your point I would be slightly more hesitant to charge back Valve since my steam library is exponentially larger but push comes the shove, I'll get whatever money back I can and pirate the hell out of any game I already paid for and can't get a refund or charge back on.
I wasnt talking about the article. I was only referring to your comment about charge backs. Most people say these things but may not realize its a bad idea in most cases. Especially since most dont know that you are breaking the terms of service agreement.
 

ET3D

Posts: 1,779   +415
you can get emulators to do anything
The problem is, these emulators only work if you have a new digital copy. They won't help reading my old diskettes at all. That was the point. If Steam or Ubisoft delete a game from my library, I can either buy it again or pirate it and continue to play it. These are also the options I have with the old physical games I own. In fact, I've done so several times, buying digital copies of old PC games again, and sometimes again and again, such as in the case on Neverwinter Nights, where I have physical copies of the original and its expansions, a digital copy and a digital copy of the Enhanced Edition, plus the Android version. (And I don't really play them.)

It's reasonably inexpensive, often under $5, which is another reason I don't find it a big problem, and also why I no longer even try to backup my GOG games. If anything ever happens to them, and I really need one of the games (which I probably won't), I will just buy it again. It will be cheaper and a lot less time consuming than keeping media with the digital games I own. Sure, it's not always possible (some games really are gone forever), but I think that even if a certain game is gone I will not have a problem finding others I enjoy.
 

hahahanoobs

Posts: 4,310   +2,316
They actually did not. Its one thing to delete user personal data, its another thing to delete purchased copies of the software, its called theft.
I doubt we'll see any charges...
I think there is more to this story we don't know yet.
 

Gastec

Posts: 213   +107
This sounds like it was done in error because Ubisoft's own rules don't support it. Having said that, I still find it disturbing that this can be done, having your games taken from you like that. If the laws in Europe are like that, then games should have physical distribution there because obviously this setup is problematic.
The laws in the European Union are NOT like that. The laws of UBISOFT are like that! : "in accordance with our terms of use" (right picture at the beginning of the article.) OUR terms of use. "A Ubisoft representative said it deletes inactive accounts according to its interpretation of article 5.1e of the European Union’s GDPR law". ITS INTERPRETATION of said article.
 

Avro Arrow

Posts: 2,204   +2,592
TechSpot Elite
The laws in the European Union are NOT like that. The laws of UBISOFT are like that! : "in accordance with our terms of use" (right picture at the beginning of the article.) OUR terms of use. "A Ubisoft representative said it deletes inactive accounts according to its interpretation of article 5.1e of the European Union’s GDPR law". ITS INTERPRETATION of said article.
Wow, that's pretty messed up. Ubisoft is a European company too so they should know better. I just assumed that they're not because this article says that they're not. I'm an EU citizen but I've never actually lived there. :laughing:
 

dualkelly

Posts: 196   +237
Sheep, I like that. Baaaa, baaaaa. Thank you, but your way to play and store games maybe differ from how others do that. In this case, I'm happy that I have a different opinion on the matter. That makes me a sheep? "happy baaaaa" I hope you have a wonderful experience with your downloaded, DRM free games.
GOG... legal...DRM free games. and with sales massively cheap.