User account issue.

[Tiken]

The company I work for has a laptop which we all use on our shifts to watch dvd's, check mail etc pass the time.

a person i work with noticed the administrator account had been deleted and a new account " guest " had replaced it.

All the favourites, boss' files, music, pictures etc had all been deleted.

I tried to go to system restore but *alas* you need to be an administrator!

Does anyone have any ideas as to how this may of happened.
and any solutions as to a fix?

Is there a chance the administrator account is still there but you cant view it under the guest account?

Any help is really appreciated!

Cheers.
Josh

 

[poertner_1274]

Well if it is a company computer, then I'm not sure how much help we can be. If it is regulated by your Technology department, then they probably did it for a reason. You might try asking them what was changed.

BTW
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Thanks.

 

[DelJo63]

there's a hidden Admin account, but it's accessible only thru the boot Safe Mode.

whoever deleted the admin account had authority to do so (unless everyone shares that login/password; BAD IDEA!) and only they
will be able to use Safe Mode to get access to the data.

the files *may* still be present if the person deleting the account knew what
they were doing. it is also possible that the data was deleted

NEVER SHARE AN ADMIN ACCOUNT, but hope this is now obvious.