User account issue.

By Tiken
Jun 2, 2007
  1. The company I work for has a laptop which we all use on our shifts to watch dvd's, check mail etc pass the time.

    a person i work with noticed the administrator account had been deleted and a new account " guest " had replaced it.

    All the favourites, boss' files, music, pictures etc had all been deleted.

    I tried to go to system restore but *alas* you need to be an administrator!

    Does anyone have any ideas as to how this may of happened.
    and any solutions as to a fix?

    Is there a chance the administrator account is still there but you cant view it under the guest account?

    Any help is really appreciated! :)

  2. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,172

    Well if it is a company computer, then I'm not sure how much help we can be. If it is regulated by your Technology department, then they probably did it for a reason. You might try asking them what was changed.

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  3. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    there's a hidden Admin account, but it's accessible only thru the boot Safe Mode.

    whoever deleted the admin account had authority to do so (unless everyone shares that login/password; BAD IDEA!) and only they
    will be able to use Safe Mode to get access to the data.

    the files *may* still be present if the person deleting the account knew what
    they were doing. it is also possible that the data was deleted :(

    NEVER SHARE AN ADMIN ACCOUNT, but hope this is now obvious.
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