Daveskater
Posts: 1,412 +0
Hi, my friend came over to me today because his laptop started giving BSOD's and was logging on really slowly. The pc has never connected to the internet and all he really does with it is put music on and off and record his own music.
The strange thing about the BSOD's is that the screen goes blue and instead of writing it's just a load of lines and shapes like the picture's been distorted.
I've attached all the minidumps to see if anybody else can make anything of them because when I open them it has a load of random symbols and then a bit of text that I can't decipher - it looks like a list of services or processes. I tried opening them in Word 2007 and looking through the encoding options but it just said "PAGE" over and over again for about 250 pages.
I also ran HJT just in case there was something causing the problem there and there was an O4 entry that was like "[????????] ??????????e" so I fixed it and then pc then logged on faster but still BSOD's. It's stable in safe mode so I can run scans etc so let me know if I should run any other programs.
If anybody can get anything out of the minidumps and tell me what the problem is then I'd be grateful.
Also I've attached the HJT log just for reference and if anyone wants to take a look.
Edit: each time the pc starts the weird O4 entry comes back so I'm going to go through the preliminary removal instructions and I'll post logs up. Even though the laptop has never had the internet, it must have gotten something bad on it over a usb flash drive.
The strange thing about the BSOD's is that the screen goes blue and instead of writing it's just a load of lines and shapes like the picture's been distorted.
I've attached all the minidumps to see if anybody else can make anything of them because when I open them it has a load of random symbols and then a bit of text that I can't decipher - it looks like a list of services or processes. I tried opening them in Word 2007 and looking through the encoding options but it just said "PAGE" over and over again for about 250 pages.
I also ran HJT just in case there was something causing the problem there and there was an O4 entry that was like "[????????] ??????????e" so I fixed it and then pc then logged on faster but still BSOD's. It's stable in safe mode so I can run scans etc so let me know if I should run any other programs.
If anybody can get anything out of the minidumps and tell me what the problem is then I'd be grateful.
Also I've attached the HJT log just for reference and if anyone wants to take a look.
Edit: each time the pc starts the weird O4 entry comes back so I'm going to go through the preliminary removal instructions and I'll post logs up. Even though the laptop has never had the internet, it must have gotten something bad on it over a usb flash drive.