Whataboutadog, doginhispen

[redorange]

whataboutadog.com and doginhispen.com repeatedly appear in my history, and under my trusted sites despite removal. I've seen in some of the other threads that you've been able to help others with this problem. Thanks!

 

[Jase123]

Hello and welcome to Techspot.

Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

If after reading the above, you wish to clean your system, do the following.

Please download FindAWF o your Desktop.
Double-click FindAWF.exe to start the tool.
Select "option #1 - Scan for bak folders" by typing 1 and press Enter
When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt as an attachment.

Also, please post a HJT log as per these instructions.

Regards Jason

This thread is for the use of redorange only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[redorange]

thanks Jason

 

[Jase123]

Right click on this link DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards. NOTE: This script will delete any sites you may have added to the Trusted Sites. So if you want them back, you have to add them back to the Trusted Sites again.

Double-click FindAWF.exe to start the tool. Then, do the following
Select "option #2 - Restore files from bak folders" by typing 2 and press Enter .
A text file will open up. Please copy/paste the following text from the quote box (all except the word QUOTE) into the text file.

"C:\WINDOWS\system32\spool\drivers\w32x86\3\bak\E_S4I2C1.EXE"
"C:\ProgramFiles\Walgreens\WalgreensPhotoShow\data\Xtras\bak\mssysmgr.exe"
"C:\Program Files\Java\j2re1.4.2_04\bin\bak\jusched.exe"
"C:\Program Files\Common Files\Real\Update_OB\bak\realsched.exe"
"C:\Program Files\HP\HP Software Update\bak\HPWuSchd2.exe"
"C:\Program Files\Common Files\Symantec Shared\bak\ccApp.exe"
"C:\WINDOWS\system32\bak\NeroCheck.exe"
"C:\WINDOWS\system32\bak\ctfmon.exe"
"C:\Program Files\Symantec AntiVirus\bak\VPTray.exe"
"C:\Program Files\REGSHAVE\bak\REGSHAVE.EXE"
"C:\Program Files\QuickTime\bak\qttask.exe"
"C:\Program Files\iTunes\bak\iTunesHelper.exe"

Close the .txt file and click Yes to save the changes.
When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt in your next reply as an attachment.

Regards Jason :wave: :wave:

 

[redorange]

ok, here's the next one

 

[Jase123]

Please double-click the FindAWF icon once again
This time we are going to remove some folders.

Use the following option: Press 3 then Enter to remove bak folders

A text file opens called: folders.txt
Click below the line and paste the following list of folders to be removed:

C:\Program Files\iTunes\bak
C:\Program Files\QuickTime\bak
C:\Program Files\REGSHAVE\bak
C:\Program Files\Symantec AntiVirus\bak
C:\WINDOWS\system32\bak
C:\WINDOWS\system32\bak
C:\Program Files\Common Files\Symantec Shared\bak
C:\Program Files\HP\HP Software Update\bak
C:\Program Files\Common Files\Real\Update_OB\bak
C:\Program Files\Java\j2re1.4.2_04\bin\bak
C:\Program Files\Walgreens\Walgreens PhotoShow\data\Xtras\bak
C:\WINDOWS\system32\spool\drivers\w32x86\3\bak

Next, close and click Yes to save the changes.

When done with the above, FindAWF automatically runs a new scan and opens a new log that you need to post. Please provide the new FindAWF log.

Regards Jason

This thread is for the use of redorange only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[redorange]

the next file

 

[Jase123]

Log is now clean.

To finish, run Option 4.

Double-click the FindAWF icon once again.
Use the following option: Press 4 then Enter to reset domain zones


When the program returns to the main menu, use the following option:
Press E then Enter to EXIT.

Now, just to make sure your system is clean and you`ve no other malware hanging around, please do the following.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, AVG Antispyware and Combofix logs as Attachments into this thread, only after doing the above.

Also, let me know the results of the Panda Antirootkit scan.

Regards Jason

 

[redorange]

panda antiroot did not find anything.

 

[Jase123]

Put a check beside all of the items listed below:

O15 - Trusted Zone: *.doginhispen.com
O15 - Trusted Zone: *.whataboutadog.com

* Close all open windows and browsers/email, etc...
* Click on the "Fix Checked" button
* When completed, close the application.

It seems that both of them are still in your Trusted zone.

Right click on this link DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards. NOTE: This script will delete any sites you may have added to the Trusted Sites. So if you want them back, you have to add them back to the Trusted Sites again.

Post a fresh HJT log after.

Regards Jason

 

[Rik]

Hijackthis.exe needs to be re-named as per the instructions. This is because some malware is able to recognize its name and hide from it.

Your log shows that you have not done this correctly.

C:\Program Files\Trend Micro\Crusty.exe\HijackThis.exe

Here is an example of it done correctly.

C:\Program Files\Trend Micro\HijackThis\Crusty.exe

 

[Jase123]

It is not always necessary to rename Hijackthis. Although malware can sometimes hide from hijackthis.exe - it is not very common.

something I learned at "Malware Removal".

Regards Jason

 

[redorange]

ok, I did that, and here's the fresh hjt file

 

[Jase123]

I see you have viewpoint installed - did you install this?

If you didn't install it, or if you did but you no longer use it, I recommend you get rid of it.

Please click Start >> Control Panel >> Add or Remove Programs.
Find the item below on the list and click Remove.
Viewpoint Manager
Let me know how it goes.

Regards Jason

This thread is for the use ofredorange ONLY. Please do NOT post your own virus/spyware problems into this thread. Instead, open a new thread in our security and the web forum.

 

[redorange]

ok, I got rid of Viewpoint

doginhispen.com has popped back into my trusted sites though

 

[Jase123]

1. Download combofix from one of these links:
Link1
Link2
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Regards Jason

This thread is for the use of redorange ONLY. Please do NOT post your own virus/spyware problems into this thread. Instead, open a new thread in our security and the web forum.

 

[momok]

Normally Viewpoint is not so simply removed by uninstallation. The services running need to be manually halted and disabled from startup too. Perhaps you could post a fresh HJT log for us to see any latest developments.

Regards,
momok =)

 

[Jase123]

True momok - but the main infection is doginhispen.com and it keeps respawing into trusted zone, therefore I want to see what is causing this. I will deal with viewpoint after.

Regards Jason

This thread is for the use of redorange ONLY. Please do NOT post your own virus/spyware problems into this thread. Instead, open a new thread in our security and the web forum.

 

[evilfantasy]

Are you trained in using combofix to remove viewpoint or whataboutdog?

 

[Jase123]

I am not using it too remove. I'm using it for detection purposes ONLY.

Regards Jason

 

[redorange]

the combofix log

 

[evilfantasy]

Also attach a new HijackThis log please.

 

[redorange]

new hijackthis

 

[Jase123]

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

In Windows Explorer, turn on "Show all files and folders", including hidden and system". See how HERE.

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

Viewpoint
Viewpoint Toolbar
Viewpoint Manager

Close control panel.

Click start/run and type services.msc into the run box and press the enter key.

When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

Viewpoint Manager Service

Close the services window.


Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

ViewpointService.exe
ViewMgr.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to.

O15 - Trusted Zone: *.doginhispen.com

O15 - Trusted Zone: *.whataboutadog.com

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Program Files\Viewpoint<Delete the entire folder.

Remember to re-hide your protected OS files after.

Post a fresh HJT and combofix log.

Regards Jason

 

[redorange]

the new files

Viewpoint only appeared in the program folder