Hi, First time on, I am no expert hence why I am asking for help please.
My PC has developed a problem in that it keeps on crashing. When it crashes, it reboots itself and displays a “serious error message” (as shown below). It tends to be when there is more than one software running or when running a game. (Usually, flight sim games such as IL2/Pacific Fighters. We are a family of 5 and rely on our PC from everything from the kid’s homework to listening to music to using it for work.
This is what we have tried so far to fix the problem believing there was some sort of conflict between various software . 1. Uninstalling all games. (Made no difference). 2. Uninstalling/re installing our ISP (AOL) (again, no difference). I even tried to re adjust our computer “to take it back to a point in time where it was running well” but alas even that has failed to cure the problem.
We have lived with this problem for over six months now and I am at a lost of how to go about fixings it. It’s becoming a irritating and frustrating problem and I need expert help. Thank you for any advise you can give. Regards Paul C
PC details:
Mircosoft Windows XP
Home Edition
Version 2002 Service Pack 2
Multivision Branded PC- AMD Athlon XP2100
1.74GHZ 512MB RAM (installed is also McAfee virus software & Spyboot)
“Serious Error” message
BCCode : 1000000a BCP1 : 00000140 BCP2 : 00000009 BCP3 : 00000000
BCP4 : 804D90AA OSVer : 5_1_2600 SP : 2_0 Product : 768_1
C:\DOCUME~1\PAULR~1.CAR\LOCALS~1\Temp\WER1374.dir00\Mini122805-03.dmp
C:\DOCUME~1\PAULR~1.CAR\LOCALS~1\Temp\WER1374.dir00\sysdata.xml
14JAN 2006 10.16hrs
BCCode : 1000000a BCP1 : 81559934 BCP2 : 00000002 BCP3 : 00000001
BCP4 : 804DBE9B OSVer : 5_1_2600 SP : 2_0 Product : 768_1
C:\DOCUME~1\PAULR~1.CAR\LOCALS~1\Temp\WERb5d9.dir00\Mini011406-01.dmp
C:\DOCUME~1\PAULR~1.CAR\LOCALS~1\Temp\WERb5d9.dir00\sysdata.xml
My PC has developed a problem in that it keeps on crashing. When it crashes, it reboots itself and displays a “serious error message” (as shown below). It tends to be when there is more than one software running or when running a game. (Usually, flight sim games such as IL2/Pacific Fighters. We are a family of 5 and rely on our PC from everything from the kid’s homework to listening to music to using it for work.
This is what we have tried so far to fix the problem believing there was some sort of conflict between various software . 1. Uninstalling all games. (Made no difference). 2. Uninstalling/re installing our ISP (AOL) (again, no difference). I even tried to re adjust our computer “to take it back to a point in time where it was running well” but alas even that has failed to cure the problem.
We have lived with this problem for over six months now and I am at a lost of how to go about fixings it. It’s becoming a irritating and frustrating problem and I need expert help. Thank you for any advise you can give. Regards Paul C
PC details:
Mircosoft Windows XP
Home Edition
Version 2002 Service Pack 2
Multivision Branded PC- AMD Athlon XP2100
1.74GHZ 512MB RAM (installed is also McAfee virus software & Spyboot)
“Serious Error” message
BCCode : 1000000a BCP1 : 00000140 BCP2 : 00000009 BCP3 : 00000000
BCP4 : 804D90AA OSVer : 5_1_2600 SP : 2_0 Product : 768_1
C:\DOCUME~1\PAULR~1.CAR\LOCALS~1\Temp\WER1374.dir00\Mini122805-03.dmp
C:\DOCUME~1\PAULR~1.CAR\LOCALS~1\Temp\WER1374.dir00\sysdata.xml
14JAN 2006 10.16hrs
BCCode : 1000000a BCP1 : 81559934 BCP2 : 00000002 BCP3 : 00000001
BCP4 : 804DBE9B OSVer : 5_1_2600 SP : 2_0 Product : 768_1
C:\DOCUME~1\PAULR~1.CAR\LOCALS~1\Temp\WERb5d9.dir00\Mini011406-01.dmp
C:\DOCUME~1\PAULR~1.CAR\LOCALS~1\Temp\WERb5d9.dir00\sysdata.xml