Win 98 shutdown/restart

[Hodsocks]

This is a new problem for me so I hope you guys can help me out here, I have a pc with Win 98SE which won't shutdown, not the usual freeze at the shutdown screen but it restarts instead. I have checked it out for virus's and spyware/adware and also tried a different power supply but so far no success.

Have any of you come up against this before or have any suggestions what may be the cause?

 

[MYOB]

1. Get the latest BIOS for that board
2. Check the APM/ACPI settings in the BIOS
3. Check the Power Managment settings in Windows

One of those three is most likely the cause of the problem.

 

[Hodsocks]

MYOB.......... checked the last two and everything seems to be OK, will checkout the latest BIOS later..its a Packard Bell machine.

 

[MYOB]

*shudders*

pre- or post- bankrupcy Packard Bell?

(that won't affect the restarting, obviously, but it could afffect finding a BIOS update)

 

[Hodsocks]

OK, have now updated the BIOS to the latest available but still no joy.
I am beginning to wonder if it maybe a problem with Win 98 as it has been on this machine for nearly 4 years now so is about due to suffer usual corruption problems.
As everything else seems to be reasonably OK it seems a shame to reload it all again.

 

[Rick]

I have seen Windows cause this. I don't know the exact solution, but the cause is likely to include a problem with windows 98's Power Management layer.

An example of this I have seen includes a couple of systems which were exhibiting the same problems. A fresh install of Windows 98 fixed this issue.

I don't know of a specific solution though.