win xp-Cant open defrag or system restore

By lkjashd ยท 4 replies
Mar 14, 2006
  1. hello...

    When ever i try to open system restore or defrag, the little hourglass next to my arrow shows and my comp lags a little to indicate that a program is being openned. However, the program doesnt show up.

    I already ran an anti-virus, found a trojan, and removed it, but the problem still persists.

    Also, Add/Remove Programs is missing from my control panel folder. Is there any way to get it back?
  2. Peddant

    Peddant TS Rookie Posts: 1,446

  3. lkjashd

    lkjashd TS Rookie Topic Starter

    hi thanks for the reply but after carefully following the procedures on both threads, the problem still persists.
  4. Peddant

    Peddant TS Rookie Posts: 1,446

    I don`t normally have a second suggestion,but here are a few anyway -

    From here -
    First, to check whether the Add/Remove applet is alive and well, go to Start>Run, type in "appwiz.cpl" (without the quotes) and click OK (or press Enter).

    If the Add/Remove applet starts, then it's a problem with the shortcuts. The easiest and most immediate way to fix it is to go to C:\Windows\System32 folder, find the appwiz.cpl file and put a shortcut to it somewhere handy.

    If it doesn't start, you can try replacing it with a new copy through System File Checker. Rather than running the whole SFC routine, you can go to Start>Run, type in "msconfig" (without the quotes), click OK and on the General tab, click the "Expand File" button. Tell it you want to extract appwiz.cpl, tell it to extract it from either C:\I386 or your XP CD (which you'll need to put in the CD drive) and tell it to extract it to C:\Windows\System32.

    From here - Reinstall system restore

    From here - 278 289(right side) 291 280

    I`m out of suggestions.
  5. lkjashd

    lkjashd TS Rookie Topic Starter

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