WIN xp restarts and comes up with winxp has recovered from a serious error

By playaa
Oct 25, 2005
  1. hi im new to this forum and i need some assistance my pc restarts when ever i open a .mpg file or even a folder that contains the file and it comes up with windows has recovered from a serious error send or dont send to microsoft some wat the same kind of error ie throws out pls assist

    thanx in advance

  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Zip 5 or 6 minidumps together and attach them here.

    You can find your minidumps in the folder c:/window/minidumps

    Please note. Techspot has a limit of 100kB per attachment, so you may need to attach more than one zip file.

    Regards Howard :wave: :wave:
  3. playaa

    playaa TS Rookie Topic Starter

    hi thanx for the reply i hope these dump files serve the purpose

    howard thanx in advance and could u also pls tel me how u understand the minidump wat does it tell u cos i only see a bunch of chars

    thanx and regards

  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    All your minidumps crash at WsKrnlab.sys. I can find no info for this driver.

    Do you recognise it?

    Scan your computer for viruses/malware/spyware etc.

    Regards Howard :) :)
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