Win2K3 Server crashing with system error...

[sji7001]

Hi All,
One of my Windows 2003 server which was built on Compaq ML530 is crashing once in 2 or 3 days with the following error message. I am attaching last 4 minidumps in zip format along with this msg. Please help me to find out what is causing this crash.

Thanks.

Shabu Itty



Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 5/9/2006
Time: 10:16:04 AM
User: N/A
Computer: XXXXXX
Description:
Error code 00000020, parameter1 00000000, parameter2 0000ffff, parameter3 00000000, parameter4 00000001.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 32 0000002
0020: 30 20 20 50 61 72 61 6d 0 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 30 30 30 30 66 66 66 66 0000ffff
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 31 0001

 

[howard_hopkinso]

Hello and welcome to Techspot.

3 minidumps crash at srv.sys. This is the Windows server driver.

1 minidump crashes at ntkrnlmp.exe. this is the Windows nt & kernel system file.

I am not familiar with your version of Windows. I therefore advise you to Google srv.sys for possible solutions.

Regards Howard :wave: :wave:

 

[cpc2004]

It is a known problem. Refer the following webpage
http://support.microsoft.com/default.aspx?scid=kb;en-us;905539

 

[howard_hopkinso]

Thanks for the info cpc2004.

As always, it is appreciated.

Regards Howard

 

[sji7001]

It is a known problem. Refer the following webpage
http://support.microsoft.com/default.aspx?scid=kb;en-us;905539

Hi Cpc2004,
Your information was very helpful and as per the documentation, I uninstalled pc Anywhere from that server and that resolved the crashing issue.

Sorry for the delay in replying back!

Thanks again.
Shabu