Howdy,
I recently contracted a trojan called win32.backdoor.ciadoor. Changes I've noticed to my computer are:
1. Locked out of Task Manager
2. My Windows Firewall is disabled and I cannot turn it on
3. My connection to the wireless internet is extremely inconsistent
4. The McCafee icon in the running tasks tray is black instead of red and disappears when i pass my mouse over it.
5. Recycle bin automatically loads at startup.
I installed Ad-Aware SE and ran it, and it found the win32.backdoor.ciadoor. I removed it and then had access to task manager but the windows firewall still will not start. When I try to start it, I get the following message:
"Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) Device."
After scanning with Ad-Aware, I reset my computer and the trojan came back. In fact, it comes back every time I restart my computer. I was reading posts on another forum while trying to fix the problems with my internet connection, and one direction was to enable "show hidden files and folders" in folder options. When I did that and opened up "My Network Places" I noticed two additional network places that I've never seen before. In addition to my connection, there was one called "Back to Bedlam on Jergens" and "Michael Buble on Jergens." When I clicked in the folder it froze and a message box appeared that said "Access to these network places is restricted." It also said some other stuff but I failed to write it down. The new icons then disappeared and they no longer show up.
I need assistance in getting rid of that trojan and I'm wondering if those other network places may be someone that has gained access to my computer. Any help or knowledge would be greatly appreciated.
Thanks!
I recently contracted a trojan called win32.backdoor.ciadoor. Changes I've noticed to my computer are:
1. Locked out of Task Manager
2. My Windows Firewall is disabled and I cannot turn it on
3. My connection to the wireless internet is extremely inconsistent
4. The McCafee icon in the running tasks tray is black instead of red and disappears when i pass my mouse over it.
5. Recycle bin automatically loads at startup.
I installed Ad-Aware SE and ran it, and it found the win32.backdoor.ciadoor. I removed it and then had access to task manager but the windows firewall still will not start. When I try to start it, I get the following message:
"Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) Device."
After scanning with Ad-Aware, I reset my computer and the trojan came back. In fact, it comes back every time I restart my computer. I was reading posts on another forum while trying to fix the problems with my internet connection, and one direction was to enable "show hidden files and folders" in folder options. When I did that and opened up "My Network Places" I noticed two additional network places that I've never seen before. In addition to my connection, there was one called "Back to Bedlam on Jergens" and "Michael Buble on Jergens." When I clicked in the folder it froze and a message box appeared that said "Access to these network places is restricted." It also said some other stuff but I failed to write it down. The new icons then disappeared and they no longer show up.
I need assistance in getting rid of that trojan and I'm wondering if those other network places may be someone that has gained access to my computer. Any help or knowledge would be greatly appreciated.
Thanks!