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Windows Wont Start -Desperate

By eurojen ยท 4 replies
Feb 10, 2008
  1. Hi

    I am trying to clean a friends pc that was infected with over 3000 virus/malware/spyware. Resolved most of the infections using several different AV scans, spybot etc. The systems is running Win XP Home SP2

    I was left with infections relating to braviax.exe and cru629.dat. Avira AV was installed on the pc and it would block these infections but when the pc was restarted the infections would return. These infections would also disable HJT and spybot. I managed to get both working by renaming the executable files.

    HJT was not able to fix the entries for the infections.

    I tried using combofix, but is completed disabled and renaming did not allow it to run.

    As a desperate measure I tried to run avenger.

    I typed the following into the "Input Scripts Manually" box
    Files to delete:

    Drivers to unload:

    The PC shut down - and when restarted the black command box appears and nothing else appears on the desktop. The Pc will not event start in safe mode.

    The following files are in the root directory:

    Any help would be gratefully appreciated.

    The following is the avenger.txt report file.

    Logfile of The Avenger version 1, by Swandog46
    Running from registry key:


    Script file located at: \??\C:\WINDOWS\system32\txcyeelm.txt
    Script file opened successfully.

    Script file read successfully

    Backups directory opened successfully at C:\Avenger


    Beginning to process script file:

    File C:\WINDOWS\SYSTEM32\crypts.dll not found!
    Deletion of file C:\WINDOWS\SYSTEM32\crypts.dll failed!

    Could not process line:
    Status: 0xc0000034

    File c:\windows\system32\msvcrtd.exe not found!
    Deletion of file c:\windows\system32\msvcrtd.exe failed!

    Could not process line:
    Status: 0xc0000034

    File c:\windows\system32\cru629.dat deleted successfully.
    File C:\WINDOWS\system32\braviax.exe deleted successfully.

    Registry key \Registry\Machine\System\CurrentControlSet\Services\msupdate not found!
    Unload of driver msupdate failed!

    Could not process line:
    Status: 0xc0000034

    Completed script processing.


    Finished! Terminate.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    ## Desperate## - isn't everyone here?

    3000 virus/malware/spyware

    I have repaired these problems myself (large volume of errors/spyware/virus)
    But in the end, 4 hours later. I've thought Hmm:
    backup ~1Hour
    Clean Install ~30 mins
    Drivers ~30mins

    I wonder if you have thought this too?

    I'll tell you what the problem is:
    After everything is perfectly clean by going Here or Here I've usually found that Windows itself, requires Repairing (due to missing files)
    And some programs (ie AntiVirus; Nero; Office...) Don't work!
    Or registry files are missing
    And, some of these problems don't show up, for a week or so, until your friend users them.

    I think to stop all this worry, bite the bullet, backup and re-install CLEAN
    Everyone's happy!

    You should be aware too, that most of the user online accounts have probably been compromized too. Another reason for clean install (otherwise it's your fault, months from now, when his bank account is attacked, or he gets stacks of spam)

    I wonder who he will say is at fault! How do YOU feel about this ?
  3. jobeard

    jobeard TS Ambassador Posts: 10,432   +801

    >>I think to stop all this worry, bite the bullet, backup and re-install CLEAN

    too late for this. it only creates the possibility of reinfection.

    the options are
    a) fight your way thru each isssue one at a time or
    b) wipe the disk and reinstall
  4. eurojen

    eurojen TS Rookie Topic Starter

    Thank you both for your replies. Sorry for the late reply - Have been hit with the Flu.

    I think on reflection that safest bet is a re install. The problem is that I have "No CDs". This is an old Dell Desktop that was given to my friend but the XP CDs etc are nowhere to be found.

    I have a windows XP home Cd for my own machine. The Dell machine does have a XP Product Key sticker. I assume I can use my Cd with the Product Key on the sticker?

    Also - If I boot up from the CD Do I do a "Repair" Install ? Any advice on the re-install will be gratefully accepted.

    I assume I can locate the relevant drivers from scanners, printers etc somewhere on the Dell website.


  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    It might not work

    Your Home disc needs to be the same version that is installed (not all Homes are the same)
    You could do a search on that computer's model for a restore image, or buy one through Dell.

    Also no not Repair, format and re-install clean
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