Windows XP continually rebooting

[arc839]

Hi . . . Please help I am at my wits end.

I have an Intel Celeron 2.6 processor
Operating system: windows XP home with service packs 1 and 2
384MB DDR (PC1200)

I recently installed a DVD Drive and no problems existed other than I did not have any sound to hear DVD Movies.

So this weekend, I upgraded the windows media player and installed a better sound card and have been having this problem ever since.

I have removed the sound card, but the computer still reboots which is weird in that I have unchecked the automatic restart box under the System Failure Box.

The stop message I originally received was:

STOP: 0x0000008E (0XC0000005,0x0067006E,0xEDCFACF0,0X00000000)
After restarting it rebooted again and I received:
STOP: 0x0000008E (0XC0000005,0X006B0073,0XEE85CCF0,0X00000000)

at this point I removed the sound card and replaced the dVD drive with the old CD Burner, but it didn't help and I received this message:

STOP: 0x0000008E (0XC0000005,0x0067006E,0XEE81ECF0,0X00000000)

I wish I could get you a copy of the dumpfile, but the computer does not stay running long enough for me to copy.

Any help?

 

[fastco]

Can you run it in safe mode with networking? if so you can upload the minidumps so we can see what's going on

 

[fastco]

Uninstall the upgraded Media Player and go back to the original.

 

[arc839]

I'll try to get the minidumps using safe mode. I was able to use restore and the system seemed to work for a couple of hours and thought it was fixed, but it started again. I should've copied the minidumps, but I thought I was safe. I'll send them as soon as I can.

 

[arc839]

minidump

Okay I was able to restore and copy minidumps before it started again. Any assistance that can be provided would be greatly appreciated.

 

[peterdiva]

Looks like you have a Trojan - spoolsvv.sys. File info.

BugCheck 1000008E, {c0000005, 0, f7a0bcf0, 0}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Image path: spoolsvv.sys Image name: spoolsvv.sys Timestamp: Thu May 03 22:12:09 2007 (4639EDB9)

 

[arc839]

Trojan!!!

Thanks,
I'll download the program you suggested to remove it. hope it works.

 

[arc839]

Trojan

I downloaded the file and ran the program. It seems to have worked, but I have a hard time getting on line. oh well. :hotbounce