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Windows XP Crashes with error code 10000050 or 1000007f

By mailto_rahul ยท 14 replies
Apr 18, 2006
  1. My system crashes all of sound with the following error messages in the event log

    Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.

    Error code 10000050, parameter1 ffffffff, parameter2 00000000, parameter3 ffffffff, parameter4 00000000.

    Error code 1000008e, parameter1 c0000005, parameter2 bf8011d3, parameter3 f6856a48, parameter4 00000000.

    The mrtRate service failed to start due to the following error:
    The system cannot find the file specified.

    Any help is highly appreciated.

    System Details
    HP pavilion zv5000
    Windows XP SP2
    Pentium 4, CPU 3.00Ghz, 384 MB of RAM

    Attached is the mini dump

    Also, if it would help, my laptop battery is having some problems and sticks at 0% charging, so I haved removed my battery and using it with ac adapter.

    Attached Files:

  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 21,238   +17

    Hello and welcome to Techspot.

    1 minidump crashes at win32k.sys. This is the Windows Multi-User Win32 Driver. It references excel.exe as the owning process and has a bugcheck of 50.

    2 minidumps crash at ntkrnlmp.exe. This is the Windows nt & kernel file. They have bugchecks of 50 and 7F. One references hphmon05.exe as the owning process. This is the Hewlett Packard Card Reader.


    Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).


    One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause (many dozen KB articles exist for this error referencing specific hardware failures) and, of these, memory hardware failures are the most common.

    Your bugcheck codes, indicate you may have a ram problem.

    Go HERE and follow the instructions for testing you ram/page file/hard drive etc.

    Regards Howard :wave: :wave:
  3. mailto_rahul

    mailto_rahul TS Rookie Topic Starter

    Thanks Howard, first of all sorry to respond after so many days, but was reinstalling the entire system (as recommended by HP)

    I have done the following

    1. Ran memtest, it showed errors (some red lines in the output) on the 8th pass.

    2. Based on the response from HP, I have also reinstalled XP.

    3. Ran the HDD test (long), no issues reported.

    4. Laptop battery still gives problem (as soon as I put the battery, the machine crashes and does not boot).

    5. Also updated BIOS version to F.45

    At times, my machine still crashes, could you also analyze the fresh mini-dumps and tell me if RAM has any problems. I have HP laptop, hynix 512MB DDR ram.

    Secondly, for the mrtRate file not found, I found some information on the net, that it is related to Quicken software, I uninstalled this software, so I guess I should no longer see that error.

    Request you to pls analyse the fresh mini-dump and advise.

    Currently, I see the following errors in event viewer

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 5/13/2006
    Time: 4:27:12 PM
    User: N/A

    Error code 1000008e, parameter1 c000001d, parameter2 00000007, parameter3 f780ca40, parameter4 00000000.


    Attached Files:

  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 21,238   +17

    Your latest minidumps are consistant with a ram problem and crash with various bugchecks 50/D1/8E/1A.

    If Memtest gives you errors, it`s reasonably safe to assume that your ram is the culprit.

    Regards Howard :)
  5. mailto_rahul

    mailto_rahul TS Rookie Topic Starter

    Hi Howard,
    I did lot of analysis over the past few weeks and here is what I found.

    1. Did complete testing on RAM sticks in each slot. Both RAM Sticks work fine.
    2. Did low level formatting of HDD; as well purchased new HDD.
    3. Installed recommended updates from HP.
    4. Got laptop verified with HP technicians.

    I feel the RAM sticks are fine, now and I do not see the error frequently.
    But after I get BSOD (0xFE, D1, 8E, 7f) the laptop won't start and stucks on the black screen.
    However after 10-20 mins, it works fine.

    Any ideas on what could be the problem? BTW, these errors of black screen and BSOD just before it, are not getting reported in event viewer.

    Is it anything to do with BIOS version (I have the latest F.45 bios version of HP)?

    Any help is appreciated.
  6. staun

    staun TS Rookie

    How did you discover these things from the dump? Do you need Visual Studio?
  7. ashishnara

    ashishnara TS Rookie

    hey guys

    hey guys.....

    this is Ashish.......just a new kid in town......

    looks like this forum has some gr8 tweak experts...

  8. ashishnara

    ashishnara TS Rookie

    hey Guys.....

    i've got this nagging comp prob.....my PC restarts on it's own intermittantly ....and some time it freezes.......previously i had win 98 and XP installed....i even formatted the comp.......and now i had XP only......i got these technical details about that prob........

    i'm seperating these errors by ======

    plz analyse the same and update me accordingly...........

    BCCode : 100000d1 BCP1 : 00000008 BCP2 : 00000005 BCP3 : 00000000
    BCP4 : FC7A1D3A OSVer : 5_1_2600 SP : 2_0 Product : 256_1



    BCCode : 100000d1 BCP1 : 00000000 BCP2 : 00000007 BCP3 : 00000000
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1



    BCCode : 1000007f BCP1 : 00000008 BCP2 : 80042000 BCP3 : 00000000
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1



    BCCode : 1000007f BCP1 : 00000008 BCP2 : 80042000 BCP3 : 00000000
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

  9. Jaggernaut

    Jaggernaut TS Rookie

    I have the same issues with another HP laptop (nx8220), the problem for me however isn't the RAM, but the PCI-bus on the mobo. For some reason it gives up the ghost from time to time, the only solution for me is to change the mobo. I'm quite lucky though since the laptop in question belongs to my work, so they are the ones that has to take the charges for this.

    Maybe HP should look into this problem???
  10. kaia

    kaia TS Rookie

    hey guys im having a problem along the same lines:

    help and support says:
    Product: Windows Operating System
    ID: 1003
    Source: System Error
    Version: 5.2
    Symbolic Name: ER_KRNLCRASH_LOG
    Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.

    Event viewer error code:
    Error code 10000050, parameter1 b5276f9f, parameter2 00000000, parameter3 bfa72109, parameter4 00000000.

    any help would be very much appreciated
  11. ahsan

    ahsan TS Rookie

    Some same problem here

    When I start up my system then sometime my P.c. hang on start up teh error signature

    BCCode : 1000007f BCP1 : 00000008 BCP2 : 80042000 BCP3 : 00000000
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    error report is


    I reinstalled my Operating system many times but this problem still
    board MSI D945
    Processor Intel P4 2.66
    Memory 1X2 GB DDR2
    Windows Xp
  12. bigredgeek

    bigredgeek TS Rookie

    i had the same 1000007f error codes and i found out through the process of elimination it was a corrupt file in my windows copy and i had to do a complete re-install to solve the problem
  13. TheJamster1

    TheJamster1 TS Rookie

    BSOD w/ Error codes

    I have 5 error codes, here they are:
    5. Error code 10000050, parameter1 e349b584, parameter2 00000001,
    parameter3 8054bbb4, parameter4 00000001.
    4. Error code 10000050, parameter1 e334b570, parameter2 00000001,
    parameter3 8054bc7c, parameter4 00000001
    3. Error code 1000008e, parameter1 c0000005, parameter2 8054bbad,
    parameter3 b1796274, parameter4 00000000
    2. Error code 10000050, parameter1 e118e414, parameter2 00000001,
    parameter3 8054c000, parameter4 00000001
    1. Error code 10000050, parameter1 e110be00, parameter2 00000001,
    parameter3 8054bc7c, parameter4 00000001

    My laptop crashes every couple of days. Already reinstalled xp w/sp3
    reseated ram & hdd and lan.

    Any help is very appreciated (my wife don't like laptop yard ornaments!!)

  14. wildsathya

    wildsathya TS Rookie

    i'm wildsathya... i'm facing the same issue...
    here goes the error code
    BCCode : 1000007f BCP1 : 00000008 BCP2 : 80042000 BCP3 : 00000000
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    but the strange thing is it doesn't create any minidump or anything....
    it usually happens when i'm using 3D Studio Max. The annoying thing about my pc... it restarts itself w/out any error when i'm working in my 3ds max....
  15. maleangel1971

    maleangel1971 TS Rookie

    Hello, I'm all new to this site, and am seeking help. My pc keeps rebooting on it's own, and here is the error report in which I get when it restarts:
    BCCode:1000008e BCP1:C0000005 BCP2:00000000 BCP3:B3F54A4 BCP4:00000000 OS Ver:5_1_2600 SP:3_0 Product:768_1
    Any help would be greatly appriciated. This is the best I could find on my OS: System: Version 2002 SP3, Cumputer: AMD Athlon(tm) 2200+, 1.80 GHz, 1.21 GB of RAM.
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