My DSL speed was recently increased and it was supposed to have increased by four; and it has. The only problem is it seems to only work on my brother's laptop and not my laptop which are the same laptops. But I need to know if its a computer settting that's slowing my internet....or what. I don't have any known bacground programs running. I just don't know.I don't know what else to say so just tell me if you need to know anything.