Word 2003 cannot open some RTF files

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I'm getting the following error message when I attempt to open RTF files in certain locations on my computer: "Word cannot open the document: user does not have access privileges (location of file)". I found an article on microsoft.com about this error message and how it tends to come up when your anti-virus, especially Norton's, isn't up-to-date. I don't have Norton's on that computer, and the AVG on there is up-to-date as of yesterday. Anyone have any thoughts?
 

Liquidlen

Posts: 1,070   +1
Go to Office Update and search I could have sworn I read this issue in passing.I think an office update fixes it , but don't quote me.
 
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