Hello, I am looking for help to root cause an Windows XP Pro start up boot (reboot) issue.
We have had XP pro on this machine (local built machine) w/ no issues for 2 years. We have not installed any new hardware or software within the last few months. I believe the error was created when my 2 year-old son pushed the power button a few times (while the system was on).
Since it started acting up, I was able to get into XP using a boot disk (only twice); however, now I can not. The first error message was a "...system32\hal.dll" missing or corrupt; however, w/ the boot disk, all systems seemed to be fine. Note an operator initated soft reboot after I starting with the boot disk, XP would start up fine.
From a cold boot up, the BIOS recognizes the hard drive; on a soft boot, I receive a "no hard disk... press F1" error.
Other times I receive the following error message " ... could not start because the following is missing / corrupt: ...\system32\ntoskrnl.exe"...; however, when I booted from the XP CD, from the C prompt I could see this file on my hard drive.
I have been able to use the XP CD to run chkdsk. It did find and 'repair' an issue (errors on the volume). But still no luck getting into windows.
When the system is booting from a cold start; every thing seams to run normal until the XP screen appears for about 2 seconds, then the system re-boots. I do receive the option to start in safe mode; but the system just reboots.
I do not want to loose any information on the hard drive. Would a restore / repair be in order (any tricks?) or a rebuild of the boot master record???
I do not think this is a hardware issue, but you never know....
Any help would be appreciated. Thank you...
We have had XP pro on this machine (local built machine) w/ no issues for 2 years. We have not installed any new hardware or software within the last few months. I believe the error was created when my 2 year-old son pushed the power button a few times (while the system was on).
Since it started acting up, I was able to get into XP using a boot disk (only twice); however, now I can not. The first error message was a "...system32\hal.dll" missing or corrupt; however, w/ the boot disk, all systems seemed to be fine. Note an operator initated soft reboot after I starting with the boot disk, XP would start up fine.
From a cold boot up, the BIOS recognizes the hard drive; on a soft boot, I receive a "no hard disk... press F1" error.
Other times I receive the following error message " ... could not start because the following is missing / corrupt: ...\system32\ntoskrnl.exe"...; however, when I booted from the XP CD, from the C prompt I could see this file on my hard drive.
I have been able to use the XP CD to run chkdsk. It did find and 'repair' an issue (errors on the volume). But still no luck getting into windows.
When the system is booting from a cold start; every thing seams to run normal until the XP screen appears for about 2 seconds, then the system re-boots. I do receive the option to start in safe mode; but the system just reboots.
I do not want to loose any information on the hard drive. Would a restore / repair be in order (any tricks?) or a rebuild of the boot master record???
I do not think this is a hardware issue, but you never know....
Any help would be appreciated. Thank you...