XP scanner problem

By ptitterington ยท 4 replies
May 22, 2002
  1. I posted before, maybe with too much info and did not even get 1 reply, I am sure someone knows what will solve this problem.

    On the same machine I have a dual boot win 98se and win xp Home ed.

    I have a Agfa snapscan e20 which works fine on the 98se
    But with the xp driver will not work with xp. I just get a communication error.

    Is there a conflict somewhere.
    Its a real bind to shut down and restart to use the scanner.

    Any ideas:)
  2. TS | Crazyace

    TS | Crazyace TS Rookie Posts: 275

    Are you actually using the XP driver or WIN 2000 driver?

    It definatly sounds like a driver issue.

    Try going to WINDOWS XP update, see if Microsoft offers one.
  3. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    Thanks, finally sorted.

    After all that it was all set up correctly but under compatability, for some reason, the "disable visual themes" box was ticked, I unticked it and all worked fine.

    Oh well you live and learn.:)
  4. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Those OS's just get weirder and weirder.. How can disabling visual themes affect scanners??
  5. ptitterington

    ptitterington TS Maniac Topic Starter Posts: 255

    Nope the problem came back again.

    But finally I sorted it out.

    The problem was that the scanner and my compact flash reader were on the same usb root hub, even though it had 500ma per port and the flash reader and the scanner take 100 each.

    Bearing in mind on the same computer, dual boot in 98se it works fine.

    I plugged the flash reader into the hub on my monitor which is connected to the other usb ports further down the motherboard and immidiately everything worked perfectly in xp.

    Does xp deal differently with power demands of hardware??

    Anyway Its just nice to have everything working properly.
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