XP shutdown problem

By ros060
Oct 3, 2005
  1. i have windows xp with sp2 installed on my laptop. i am facing probelm when i try to shut down the system. the screen hangs on the sign 'windows is shutting down'. it stays there and i have to shut the system down manually.
    can anyone please help me with this problem. shall appreciate.
  2. Liquidlen

    Liquidlen TechSpot Paladin Posts: 1,094

    Welcome to Techspot!
    You should do a search at the Manufacturer's web site for your Portable.Very often when Windows(all flavours) won't shutdown ,there is a software/driver process that is confused and cannot finish or unload in order to allow the system to stop.
    Most of the time it is an issue that is documented by your manufacturer or in the site's forum.
    Go to Microsoft if you have not luck with the above.
    I am not trying to send you away, understand that portables have very specific software /hardware builds and these companies get alot of specific issues very quickly.
  3. ros060

    ros060 TS Rookie Topic Starter


    thanks. i'll do that.
  4. PanicX

    PanicX TechSpot Ambassador Posts: 669

    Also check windowsupdate.microsoft.com I seem to remember a patch for system hanging during shutdown. It may have been pre SP2 though.
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