Your computer is infected popup!

[Paul_gren]

hi

I have a red shield with a white cross onto it in my taskbar and from time to time a popup window appears, which says that my computer is infected and that a spyware was detected and that I needed to install latest updates and when I click onto it, it redirects me to a install program of Registry Cleaner 2.5.

I have attached a HJT log.

I gotta mention that when I run Smit Rem the icon dissapears.I have attached the smitrem log also

thanks...

 

[howard_hopkinso]

Hello and welcome to Techspot.

Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

If after reading the above, you wish to clean your system, do the following.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.

Regards Howard :wave: :wave:

This thread is for the use of Paul_gren only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[zipperman]

These are quite common,just ignore them and use a popup stopper.
IE7 includes one.

 

[howard_hopkinso]

These are quite common,just ignore them and use a popup stopper.
IE7 includes one.

In Paul_gren`s case, the last thing he should do is ignore them. His system is infected by amongst other things a very bad hijacker, which is akin to a rootkit.

Regards Howard

This thread is for the use of Paul_gren only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[zipperman]

Guess i'm lucky

How does one determine they have,
"a very bad hijacker, which is akin to a rootkit."
I blame the website for these popups being allowed.
But i usually just close them.
===========
So Paul,name one that you get them from.
IE7 has addressed this,so try upgradeing to IE7 if you havn't.
But how you set your Browser Tools options can help control this.

 

[Tmagic650]

Hey Howard,
aren't the Trojan downloaders noted for causing popup infestation amoung other things. Is a Trojan downloader classified as a virus or malware?

 

[Paul_gren]

thanx

thak you Howard. it disappeared after following your instructions. I'm sending you the reports and I guess you should ckeck out the smitfraudfix report.

have a nice evening!

 

[howard_hopkinso]

Paul_gren: Your system isn`t totally clean yet, but we`re getting there.

Download and run the Blacklight programme. follow all the instructions carefully.

Post a fresh HJT log after doing the above.

Tmagic650:

A trojan downloader is classed as malware and will by it`s very nature download even more malware/spyware/viruses etc.

I`d like to shoot the bloody lot of the malware/virus/spyware writers. The misery they cause is absolutely horrendous.

Regards Howard

This thread is for the use of Paul_gren only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Tmagic650]

Thanks Howard,
I just attempted to "clean" a computer with 2 Trojan downloaders and a more destructive Trojan. After cleaning the viruses/malware and correcting 484 registry errors, the computer was still very slow. I ended formatting and reinstalling XP. The computer returned to normal speed and operation

 

[howard_hopkinso]

Sometimes, reformatting is the best way to go, particularly if the system is used to store sensitive info or for online banking etc. Some of these infections cause so much damage to the system registry etc, that only a reformat will get the system running properly again.

Regards Howard

 

[Paul_gren]

allright then, I have installed and run Blacklight. It hasn't found anything.

i put te HJT log in the attachment.
could you tell me where and what was exactly the pb?

thank you

Paul

 

[howard_hopkinso]

Your main problem is the Hijacked 017 entries. Apparently, this infection is caused by downloading xbox games.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.


Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

ctpmon.exe
ALCMTR.EXE

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKCU\..\Run: [ctpmon] ctpmon.exe

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O17 - HKLM\System\CCS\Services\Tcpip\..\{45282266-C065-4AE5-9ED7-85BFA94683ED}: NameServer = 85.255.115.237,85.255.112.201

O17 - HKLM\System\CCS\Services\Tcpip\..\{4DDBA9B9-1222-4289-A2E0-4A2664E7E72F}: NameServer = 85.255.115.237,85.255.112.201

O17 - HKLM\System\CCS\Services\Tcpip\..\{88FC3742-A599-4C75-93F2-AC3359C3B1D3}: NameServer = 85.255.115.237,85.255.112.201

O17 - HKLM\System\CCS\Services\Tcpip\..\{E0038803-08B9-4310-9A8C-BE245E30FC60}: NameServer = 85.255.115.237,85.255.112.201

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.237 85.255.112.201

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.237 85.255.112.201

O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

ctpmon.exe
ALCMTR.EXE Search your system for these files and delete all instances found.

Reboot into normal mode and rehide your protected OS files.

Post a fresh HJT log.

Regards Howard

This thread is for the use of Paul_gren only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Paul_gren]

here's the fresh HJT log.

thanks again

Paul

 

[howard_hopkinso]

Your HJT log is now clean.

Now would be a good time to clean out your old system restore files and create a new, clean restore point.

Turn off system restore.(XP/ME only) See how HERE.

Now turn system restore back on.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of Paul_gren only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[business]

Thanks

Thanks that was just what i was looking for you are the man Corey.