caladaidoomblad
Posts: 6 +0
Hello folks, I seem to have a problem with getting rid of zonealarm. I want to uninstall it and get a newer version of the same program, as this one is out of date, but I can't get rid of the stupid program. Here's what happens:
Uninstall leads to a miraid of errors, after zonealarm asks me if I really want to uninstall. After all the messages are clicked through I can't start any applications or access any drives, nor can I shut of my computer. It's dead except for the mouse cursor, which looks like it's working but clicking doesn't do anything. No task manager, no nothing. (this also happens if I close zonealarm!!)
Removing the folders/files doesn't work, they are read only and I can't change it (it just changes back). Uninstall with Ccleaner has the same result as above.
Updating or reinstalling zonealarm just gives me error messages saying it can't find a .dll file or results in my computer hanging like above.
I can't even remove the zonealarm registry files.
I now suspect that zonealarm is responsible for the incredibly slow shutdown time of my PC, and I want to get rid of it so I can reinstall a decent version of it (as I'm quite happy with how zonealarm works).
Now I'm no wizkid, so I really do need help with this. And could you guys please keep it a little simple? Thanks in advance! Cal.
PS: Need any scan results or anything? I doubt it'll help, but I can do some HJT scans or something.
Uninstall leads to a miraid of errors, after zonealarm asks me if I really want to uninstall. After all the messages are clicked through I can't start any applications or access any drives, nor can I shut of my computer. It's dead except for the mouse cursor, which looks like it's working but clicking doesn't do anything. No task manager, no nothing. (this also happens if I close zonealarm!!)
Removing the folders/files doesn't work, they are read only and I can't change it (it just changes back). Uninstall with Ccleaner has the same result as above.
Updating or reinstalling zonealarm just gives me error messages saying it can't find a .dll file or results in my computer hanging like above.
I can't even remove the zonealarm registry files.
I now suspect that zonealarm is responsible for the incredibly slow shutdown time of my PC, and I want to get rid of it so I can reinstall a decent version of it (as I'm quite happy with how zonealarm works).
Now I'm no wizkid, so I really do need help with this. And could you guys please keep it a little simple? Thanks in advance! Cal.
PS: Need any scan results or anything? I doubt it'll help, but I can do some HJT scans or something.