Important: The following precautions should be taken before installing the firmware update.
  • Before updating the firmware on your drive, make sure you have a copy of all the data on your drive stored on a separate device.
  • An available USB port on your computer is required. Your drive MUST be connected to your computer through the USB port to update the firmware.
  • If you are using a laptop, please make sure the battery is sufficiently charged
  • During the firmware update, DO NOT disconnect or disrupt the power to the drive.
  • All AntiVirus software MUST be disabled.
  • All Anti-Spyware software MUST be disabled.
  • ANY and ALL programs that would require drive access during the update MUST be disabled .
  • An internet connection is required to install the firmware update.


Instructions: Learn more.