well, my friend called me up today and told me his PC was running really slow and he was having alot of errors, I asked him if he ever cleaned it of spyware and such and he said no.
so I drove over and downloaded and installed AD-aware SE, I use the program alot and it works well for removing spyware and adware.
I scanned his PC and it found over 1000 objects, most being high risk, so I removed it all and after a reboot, his internet stopped working. I tried everything I knew to get it on again and nothing worked.
he has a wireless Linksys router setup on a cable modem and I tried rebooting the modem and router which did not work, we also tried hooking the router up directly to the network adapter and using a 2nd connection for that (forgot what it was called) and disabling the wirless connection, but that also didn't work.
we ran a signal test for his router and it says it has a strong signal and it can find the router, but it cant find the internet and the status on his taskbar keeps reading "Status is limited or no connectivity".
I also tried to log on to his router but it can't find that either :S
so I am baffled, any help is appreciated
so I drove over and downloaded and installed AD-aware SE, I use the program alot and it works well for removing spyware and adware.
I scanned his PC and it found over 1000 objects, most being high risk, so I removed it all and after a reboot, his internet stopped working. I tried everything I knew to get it on again and nothing worked.
he has a wireless Linksys router setup on a cable modem and I tried rebooting the modem and router which did not work, we also tried hooking the router up directly to the network adapter and using a 2nd connection for that (forgot what it was called) and disabling the wirless connection, but that also didn't work.
we ran a signal test for his router and it says it has a strong signal and it can find the router, but it cant find the internet and the status on his taskbar keeps reading "Status is limited or no connectivity".
I also tried to log on to his router but it can't find that either :S
so I am baffled, any help is appreciated