Keen to branch out into on-site IT support and repair services, Dell is in talks
with executives of several services companies in order to find a means of adding new revenue through services such as next-day, on-site IT support.
Reliable IT, which performs next-day, on-site IT support in tandem with OnForce, could give Dell a comprehensive IT services offering without having to pay a middleman, such as a distributor, said Scott Shaul, president and CEO of Reliable IT.
"We are in conversations with Dell right now. They definitely want to run a test with us in certain territories," Shaul said. "If you put OnForce and Reliable together, it's one of the largest Dell technical forces out there. If you put both of us together, it's probably over 1,500 Dell-certified technicians," he added.