Responding to a letter from a fan, Valve co-founder Gabe Newell left no doubt about his company's stance on DRM, claiming such strategies “
are just dumb.” The fan letter expressed concern about Valve’s publishing partnership with Electronic Arts, which has recently faced outrage from consumers over its use of secuROM DRM in a number of games.
Valve’s partnership with EA didn't restrain Newell from commenting on some of its anti-piracy ideas, though, mirroring what appears to be a common sentiment among gamers: “The goal should be to create greater value for customers through service value (make it easy for me to play my games whenever and wherever I want to), not by decreasing the value of a product (maybe I'll be able to play my game and maybe I won't).”
He added that Valve really discourages other developers and publishers from using the broken DRM offerings and in fact claims there is a groundswell to abandon those approaches – even though DRM seems to only be getting more ubiquitous, with Rockstar being the latest to employ SecuROM in the PC version of Grand Theft Auto 4.