Please help!
My computer has started to crash in the last 2 weeks, and in fact in the last few days it has gotten terrible. I am even having trouble booting up now, and decided I needed some expert advise before I made something worse.
I first noticed the trouble a few weeks ago whilst browsing the internet. The computer just froze and I manually switched it off since I couldn’t even access the task manager. I’ve owned the computer from new since July 2004 and have had very few problems with it.
From browsing the message boards I notice that there’s certain info needed in order to render an opinion on these things, so here goes:
Motherboard Make & Model: Hewlett Packard Pavilion zv5000
CPU Make and Model: Intel Celeron, 2800 mhz (28x100)
Hard Drive make and model: Toshiba MK4025GAS (40Gb, 42000RPM, Ultra-ATA/100)
RAM: 2x256mb
Graphics Card Make and Model: ATI Mobility Radeon 9000/9100 IGP (RS300M)
Soundcard make and model: SoundMax Digital Audio
Operating system& version: Microsoft Windows XP Home Edition
Description of problem:
The computer freezes (this has been whilst browsing the internet, playing dvd’s, and most recently whilst running a Windows program that was supposed to locate any disk errors on the hard drive) and then eventually switches to a blue screen with a long error message. The following is one message that I have seen several times:
“A problem has been detected and windows has been shut down to prevent damage to your computer.
A process or thread crucial to system operation has unexpectedly exited or been terminated.
Follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new install, ask your manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hard or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select safe mode.
Technical Info:
***STOP: 0x000000F4 (0x0000003, 0x83157418, 0x8315758C, 0x805F9F88)
Beginning dump of physical memory...”
I could supply all sorts of other information which may or may not have any relevance, so rather than risk boring people to death I'll leave it at that and hope that some kind soul out there has an answer! :hotouch:
My computer has started to crash in the last 2 weeks, and in fact in the last few days it has gotten terrible. I am even having trouble booting up now, and decided I needed some expert advise before I made something worse.
I first noticed the trouble a few weeks ago whilst browsing the internet. The computer just froze and I manually switched it off since I couldn’t even access the task manager. I’ve owned the computer from new since July 2004 and have had very few problems with it.
From browsing the message boards I notice that there’s certain info needed in order to render an opinion on these things, so here goes:
Motherboard Make & Model: Hewlett Packard Pavilion zv5000
CPU Make and Model: Intel Celeron, 2800 mhz (28x100)
Hard Drive make and model: Toshiba MK4025GAS (40Gb, 42000RPM, Ultra-ATA/100)
RAM: 2x256mb
Graphics Card Make and Model: ATI Mobility Radeon 9000/9100 IGP (RS300M)
Soundcard make and model: SoundMax Digital Audio
Operating system& version: Microsoft Windows XP Home Edition
Description of problem:
The computer freezes (this has been whilst browsing the internet, playing dvd’s, and most recently whilst running a Windows program that was supposed to locate any disk errors on the hard drive) and then eventually switches to a blue screen with a long error message. The following is one message that I have seen several times:
“A problem has been detected and windows has been shut down to prevent damage to your computer.
A process or thread crucial to system operation has unexpectedly exited or been terminated.
Follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new install, ask your manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hard or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select safe mode.
Technical Info:
***STOP: 0x000000F4 (0x0000003, 0x83157418, 0x8315758C, 0x805F9F88)
Beginning dump of physical memory...”
I could supply all sorts of other information which may or may not have any relevance, so rather than risk boring people to death I'll leave it at that and hope that some kind soul out there has an answer! :hotouch: