0x0000008e

[lpollsnoop]

Hi Forum

Dell 8300
Windows XP home
ATI radeon 9000 AIW agp
1.5 gb


I've been getting machine checks for months and months now.
Mostly above stop code.

I've insured there is no malware/virus or Trojan on the system.
I've run memory tests for hours and hours - no problems
I've run disk drive tests for hours and hours - no problems
I've swaped out and reseated memoty.
I've done a 'clean' reinstall of XP.
I've run 'scannow' - no problems,
I've run chkdsk - no problems.

The problem persists.

I'm hoping someone can review my minidumps and cast some light onto the
problem.

Some curious occurances
1- although automatic reboot is disabled the system continues to automatically reboot.
2- although error reporting is enabled the system makes no attempt to report
after a crash - it used to report but has stopped.

Thanks much for any insight into the problem.

Michael in Brooklyn

 

[howard_hopkinso]

Hello and welcome to Techspot.

Zip 5 or 6 of your latest minidumps together, and attach them here.

Just for reference, here is the meaning of your stop message.

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

Regards Howard :wave: :wave:

 

[lpollsnoop]

Hi Howard and thanks for the reply - I've attached the minidumps.

I've got the latest version of the BIOS

I tried updating my ATI Drivers but that didn't work

 

[howard_hopkinso]

2 of your minidumps crash with a bugcheck of 8E.

1 minidump is corrupt and unreadable.

2 minidumps crash with a bugcheck of 9C.

0x0000009C: MACHINE_CHECK_EXCEPTION

This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

As you can see from the above your problems are caused by faulty hardware.

Disconnect anything not required to run your system.

Check for overheating.

Make sure your system isn`t overclocked in any way.

Check your mobo for leaking, or bulging capacitors. See HERE for further info.

Check that your psu is putting out enough power for your system.

Regards Howard

 

[lpollsnoop]

Thanks so much Howard for shedding some light on perhaps one
of several problems.

I read the article on leaking capacitors and will yank the
machine out and visually check them today.

I'm certainly not overclocking the CPU (not a gamer)

I know that Dell 8300's had overheating problems during intense
video usage - I'm not in that category but will do some
research into monitoring the heat in the case.

Thanks again

Michael in Brooklyn