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502 bad gateway

Discussion in 'Site Feedback and Suggestions' started by Ididmyc600, Sep 26, 2012.

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  1. Ididmyc600 TechSpot Chancellor Posts: 2,251

    Ididmyc600, Sep 26, 2012
    #1

  2. Matthew TechSpot Staff Posts: 5,893   +53

    Thanks for the heads up. I get the error too. I'll make sure Julio and our developers see it.
    Matthew, Sep 26, 2012
    #2

  3. Ididmyc600 TechSpot Chancellor Posts: 2,251

    Ididmyc600, Sep 26, 2012
    #3

  4. jobeard TS Ambassador Posts: 12,224   +120

    jobeard, Sep 26, 2012
    #4

  5. jobeard TS Ambassador Posts: 12,224   +120

    Your team should investigate the HTTP Reply headers.

    This link recommends validation tools for same
    jobeard, Sep 28, 2012
    #5

  6. Per Hansson TS Server Guru Posts: 1,796   +66

    Thanks for reporting this, it was difficult to reproduce but in the end we found out that it only affected some user profiles and that it was required that you where logged in to trigger the error page.
    With this information at hand @adonisfigueroa fixed the issue in 5 minutes.
    As always thanks for reporting any errors you see :)
    Per Hansson, Oct 2, 2012
    #6
     

  7. adonisfigueroa TechSpot Staff Posts: 30

    We had an error with some users but the error was fixed. Thanks for your help reporting the error.
    adonisfigueroa, Oct 2, 2012
    #7

  8. Ididmyc600 TechSpot Chancellor Posts: 2,251

    Ididmyc600, Nov 1, 2012
    #8

  9. Per Hansson TS Server Guru Posts: 1,796   +66

    Hi, error 502 is server side...
    But neither me nor Adonis has managed to reproduce it today...
    Can you give some more details on how to reproduce it? (And just be be sure please do clear your browser cache & cookies)
    Per Hansson, Nov 1, 2012
    #9

  10. jobeard TS Ambassador Posts: 12,224   +120

    Hmm; the link in post#8 gives me 502 also.

    update: Using FireFox 12.0 fails
    IE 9.0.0 is OK
    Opera 12.2 is OK
    jobeard, Nov 1, 2012
    #10

  11. Ididmyc600 TechSpot Chancellor Posts: 2,251

    Well as it happens I just started a new job in an office the pc is running W7 and is on a domain so im sure its nothing on my side however this has happened at home on my old laptop and netbook as well, both running XP with IE8
    Its nothing im doing wrong im sure.
    suggestions welcome, bear in mind JB has the same issue.

    All I can say is that it randomly occurs during the browsing of the gallery pictures, but again as it has happened on 3 different PC's with 2 seperate ISP's.
    Ididmyc600, Nov 2, 2012
    #11

  12. mailpup TS Special Forces Posts: 7,907   +77

    FWIW, the link is working okay for me. I'm using W7 Home 64 bit with Firefox 16.0.2.
    mailpup, Nov 2, 2012
    #12

  13. jobeard TS Ambassador Posts: 12,224   +120

    and I have Win/7 Pro 64bit, failing on FF v12.0
    jobeard, Nov 2, 2012
    #13

  14. Per Hansson TS Server Guru Posts: 1,796   +66

    Finally I was able to reproduce this again.
    Your gallery link above Ididmyc600 works fine for me.

    However these two links throw the 502 Bad Gatway, but only when I am logged in (Just like last time)
    http://www.techspot.com/gallery/random-stuff/p4716-update-required-insert-hand.html
    http://www.techspot.com/gallery/random-stuff/p4715-nowhere-to-run.html
    I was using IE9 when testing on Win7 x64

    adonisfigueroa do you have some idea what the problem could be this time?

    @jobeard you said above that you could only reproduce the problem in one of your 3 browser, but was it infact so that you where simply not logged in (on Techspot) in the browsers that worked?
    Per Hansson, Nov 16, 2012
    #14

  15. jobeard TS Ambassador Posts: 12,224   +120

    Both Opera & Chrome present the page regardless of login

    Today, FF is behaving well too (ie no 502).
    jobeard, Nov 16, 2012
    #15

  16. adonisfigueroa TechSpot Staff Posts: 30

    I'm testing now, I can reproduce the error (finally), let me debug it and then I'll notify you.
    adonisfigueroa, Nov 16, 2012
    #16

  17. T77 TechSpot Enthusiast Posts: 315

    T77, Dec 29, 2012
    #17

  18. jobeard TS Ambassador Posts: 12,224   +120

    I replicate the issue on the above link
    jobeard, Dec 29, 2012
    #18

  19. mailpup TS Special Forces Posts: 7,907   +77

    For info purposes T77's link works okay for me. FF 17.01.
    mailpup, Dec 29, 2012
    #19

  20. Julio Franco TechSpot Editor Posts: 6,052   +121

    We'll be upgrading the gallery to the latest version next month, but regardless we are in serious need of a better alternative. Photopost is dead software not because it's not getting updates but because it's seriously dated on both frontend and backend.
    Julio Franco, Dec 29, 2012
    #20
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