Can anyone please help with the 80070005 error I keep getting when
Windows tries to upgrade from 8.1. I have the Windows 10 app on my pc and it tries to install but stops with this error.
The media creation tool sets everything in motion so it downloads, installs and activates Windows 10. You must have a problem in W8.1 that's messing everything up. Maybe the upgrade process screwed up and needs clearing. Sorry but that's just me guessing.
There's probably not much wrong but finding what that is can be a pain. If it was me I'd start with a thorough virus scan. If that doesn't show any problem it's worth looking at whether you have sufficient permissions to allow Windows Update because it's not working properly. The following link might help you.