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ACSI: Apple maintains leads in consumer satisfaction

By Matthew
Sep 21, 2010
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  1. Consumers are happier than ever with their electronics purchases, according to a paper published by the American Consumer Satisfaction Index (ACSI) today. It's reported that satisfaction ratings for computers, appliances and pricey electronics like TVs are at or near all-time highs. For the seventh straight year, Apple outranked other PC makers scoring better than ever at 86 "points" on a 100-point scale, up 2% from last year.

    Read the whole story
     
  2. motrin

    motrin TS Enthusiast Posts: 159   +12

    i want to quote a certain some one.. must resist... urge to troll rising.. rising..
     
  3. Adhmuz

    Adhmuz TechSpot Paladin Posts: 1,530   +443

    Smug alert!!!!!
     
  4. gwailo247

    gwailo247 TechSpot Chancellor Posts: 2,011   +18

    Perception is reality.
     
  5. MrAnderson

    MrAnderson TS Maniac Posts: 488   +10

    Hmm could those values be higher than most because the customer size that they service is smaller than the group that the others deal with, thus making it a little "sorted" The one thing that I can say is a higher percentage of Apple customers are more saticfied than the other group percentages perhaps.
     
  6. Whiffen

    Whiffen TS Rookie Posts: 235

    My boss recently updated her iPhone and apparently it bugged it out to the point of un-usability.

    She went in and they gave her a replacement phone and now she claims they are the best company in the world.

    Apple breaks your phone + Gives you a new one = THE BEST OMHGOMHG
     
  7. KG363

    KG363 TS Guru Posts: 514   +9

    lol almost Stockholm syndrome
     

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